Apprentice Telecommunicator Ii

APPRENTICESHIP JOB OPPORTUNITIES FOR A
TELECOMMUNICATOR

Iredell County is pleased to partner with NC Community Colleges Apprenticeship and offer an
Apprenticeship Job Opportunity as a Telecommunicator with the Emergency Communications
Department (9-1-1). The position is full-time 40 hours a week including weekends (hours vary)
with benefits such as: health insurance, dental, vision, and life insurance at no cost to the employee;
an on-site Wellness Clinic at no cost to the employee; Wellness incentives to earn up to $500 per
year; competitive vacation time and sick time; 5% 401(k) County contribution; County
contribution to the Local Government Retirement System; voluntary benefits such as short-term
and long-term disability; accidental death and dismemberment coverage; additional life insurance
coverage; Cancer plan; etc.

REQUIREMENTS:

No experience is required.
Must be able to pass Sheriff’s Standards Criminal Background check.
Must pass pre-employment drug test.
Must be at least 18 years old

SALARY:
There is no cost to the Apprentice.
All training hours are paid time.
Starting Salary: $16.78 per hour

POSITION DESCRIPTION:
duties as a Telecommunicator. The duties of the position are:

Receives routine and emergency telephone calls and personal requests for assistance
callers to choose and dispatch the proper law enforcement, fire, or EMS department or unit.

Operates a variety of electronic equipment to maintain contact with Sheriff and Police
personnel, multiple fire units and EMS personnel, and other law enforcement units;
dispatches officers to answer requests for assistance.

medical instruction using EMD system.

Operates terminal connected with the DCI to obtain driver=s history, vehicle registration
license history checks for law enforcement agencies.

Maintains communications logs and reports including the nature of calls, actions taken and
the times involved.

Monitor public and private fire and security alarm systems; activates monitors to dispatch
volunteer agencies; transfers appropriate calls to state patrol.

Monitors activities of law enforcement officers on patrol and makes radio contact to insure
safety; takes and transmits personal and departmental messages.

Takes and transmits after-hours calls for utilities, maintenance, social services, and other
County services.

Works in the communications center to receive calls during weather and other emergencies
rest homes, nursing homes and County departments of severe weather warnings provided
by National Weather Service and other agencies.