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Form of workJob Description
APPS Paramedical is looking to add to our office staff team in our Roswell office. Our fast paced office environment is looking for two individuals one for full time and the other for part time during the hours of Monday – Friday, 8am-5pm. APPS Paramedical is a Roswell based company that primarily provides service to insurance agents who need to put a client through the preliminary stages of applying for life, health or disability insurance. Our relationships are with local insurance agents and national carriers which demands someone with an understanding of excellent customer service, desire to go above and beyond and purposes to come to the job prepared to give 100%.
JOB REQUIREMENTS
Qualifications:
- Ability to multitask as you handle a high volume of both inbound and outbound calls as well as data entry in a call center like environment
- Previous experience preferred in handling escalated customer service issues
- Simultaneously navigate multiple PC screens and systems
- Graciously accept one-on-one coaching to make improvements as needed
- Have the ability to stay in control of a call and speak in a pleasant, customer service focused tone
- Must exhibit attributes of being appropriately assertive, enthusiastic, and self-directed
- Must exhibit tact, patience, and resourcefulness in working with clients, agents and examiners.
- Excellent written and verbal communication skills
- Potential to be remote based off of knowledge and abilities to handle calls
- Must be able to work accurately and thoroughly throughout the entire job process
- Consistently demonstrate professionalism and high-service attitude in communications and relationships with agents, clients, co-workers, APPS corporate leadership and support staff, employers, prospects, vendors, and carriers
- Please do not apply if your employment background up until this point does not include any office positions.
- Please expect a background check and drug test. We also enjoy a smoke and vape free work environment
“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, place of birth, age, marital status, or handicap.”
Job Type: Part-time
Salary: $15.00 - $17.00 per hour
Benefits:
- Paid Time Off
Schedule:
- Monday to Friday
Experience:
- customer service: 1 year (Preferred)
Education:
- High school or equivalent (Preferred)
Location:
- Roswell, GA (Required)
Work Location:
- One location
Communication method(s) used:
- Phone
- Chat
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Autonomous/Independent -- enjoys working with little direction
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Work Remotely:
- No
