About us
You never have a second chance to make a first impression. As Lead Setter, you are the first impression of Re-Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Re-Bath.
Re-Bath of the Triad is a family owned company that fosters a relaxed work environment, teamwork, and respect.
ESSENTIAL DUTIES
- Handle incoming and outgoing phone calls for prospective customers/leads, and schedule appointments for our Design Consultants to meet with customers in their homes
- Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform
- Schedule Installations and coordinate any rescheduling as needed
- Aid customers entering the showroom
- Provide support in office administration and customer service
- Learn and implement the Re-Bath Franchise Sales system, tools, training, and resources
Job Type: Full-time
Pay: $14.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Every weekend
Application Question(s):
- Please complete this job assessment (takes 5-10 minutes)
https://assessment.predictiveindex.com/h7K/a3d622d9-3c20-485d-b2a1-7a45ed6848d2?type=candidateba
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Required)
Work Location: In person