Appliance Technician

Appliance Repair Technician

Are you a skilled Appliance Repair Technician who embodies the values of customer-centric service, accountability, transparency, integrity, fair compensation, and work-life harmony? Are you interested in having a path to coming a commercial appliance repair technician with better pay and benefits? Join our team at Bay Master Appliance Services (BMAS) and be a crucial part of our mission to redefine the appliance repair industry. We're seeking a dedicated professional with technical expertise, a commitment to excellence, and a customer-focused mindset. If you're passionate about delivering superior home appliance repair services, we want to hear from you. Embrace the opportunity to grow with us as we expand nationally, setting new standards for customer satisfaction, ethical business practices, and accessibility. Join BMAS, where your skills, dedication, and values align with our vision of making a positive impact, one repair at a time.

This position typically works Monday - Friday with weekends on call, and makes a competitive wage based on experience and expertise(negotiable). Plus, you receive great benefits and perks, including health, vision, dental, a 401(k) plan with a dollar-for-dollar match, and life insurance and drive-home company vehicle.

A little about us:

At Bay Master Appliance Services (BMAS), we're driven by a passion to solve a key problem—malfunctioning appliances disrupting the lives of homeowners, businesses, and property managers. Recognizing the integral role appliances play in daily life, we've made it our mission to provide reliable, efficient, and customer-centric repair services.

Our team is dedicated to not just fixing issues but ensuring a smooth and transparent process, understanding that appliance malfunctions cause stress. We adhere to ethical practices and transparent dealings, fostering complete trust in our clients.

From a single technician to a statewide service provider in California within two years, BMAS has set new industry standards. Our growth showcases our ability to meet the demand for exceptional appliance repair, always committed to delivering the best solutions.

As we expand, and build the commercial service branch of our company, building a dedicated team is crucial. Our success is more than fixing appliances; it's about delivering a transformative experience. We seek skilled, passionate individuals who share our commitment to customer satisfaction and ethical service.

Why Join BMAS as a Technician:

Benefit from the company's rapid growth and industry excellence. By working with BMAS, you'll be part of a mission that goes beyond routine repairs—you'll contribute to excellence. Feel fulfilled in your role as you play a vital part in our journey to become a household name,

renowned for dedication to customer satisfaction and nationwide accessibility. Enjoy career growth opportunities, a collaborative work environment, and the chance to be part of a team where your contribution truly matters.

Our vision goes beyond local service—we aim to become a household name, driven by the desire to make a positive impact. Join us in delivering on that promise, one repair at a time.

QUALIFICATIONS FOR AN APPLIANCE REPAIR TECHNICIAN

• 2 years of professional experience as appliance repair technician with an appliance repair company.
• Able to work on all kitchen and laundry appliances.
• Valid driver's license and a good driving record
• Must be willing to submit to a background check.
• Excellent customer service
• Sales skills
• Must be authorized to work in the US.
• EPA license and working on sealed system is a plus.

Job Responsibilities for Appliance Repair Technician

As a valued member of Bay Master Appliance Services (BMAS), you will be responsible for:

Diagnosing Appliance Issues:

• Independently examining customers' appliances to identify the cause of breakdowns.
• Confirming diagnoses with supervisors or support lines when needed.

Repair and Maintenance:

• Fixing broken appliances based on the diagnosed issues.
• Performing routine maintenance on customers' appliances to ensure longevity.

Customer Interaction:

• Providing clear and accurate estimates to customers.
• Repairing or replacing defective components with customer approval.
• Offering guidance to customers on the correct usage of appliances.

Resource Utilization:

• Utilizing smartphones to look up parts, diagrams, and instructional videos.
• Maintaining an accurate record of all items and parts used for repairs, replacements, or maintenance.

Installation and Billing:

• Installing appliances for customers following manufacturer guidelines in a professional manner.
• Billing customers accurately and collecting payments for services rendered.

Logistics and Vehicle Management:

• Keeping the company vehicle organized and well-maintained.
• Returning parts to the office or sellers as needed.

Professionalism:

• Clocking in and out in a professional manner.
• Attending company meetings and gatherings at the company headquarters.

Continuous Learning:

• Attending technical and professional training/courses both on campus and online.

Benefits:

Work Schedule: Monday to Friday for a consistent and balanced workweek.

Competitive Compensation: Earn a competitive wage ranging from $25 to $38 per hour, based on experience and expertise (negotiable).

Comprehensive Benefits Package: Enjoy excellent benefits, including health, vision, and dental coverage.

Financial Security: Participate in a 401(k) plan with a dollar-for-dollar match for long-term financial planning.

Life Insurance: Receive life insurance coverage for added peace of mind.

Company Vehicle: Drive a fully equipped company vehicle with gas card and take it home for added convenience.

Ready to make a positive impact? Apply today and join us in delivering on our promise of excellence, one repair at a time. We're excited to welcome you to the BMAS family!

Job Type: Full-time

Pay: $25.00 - $38.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus opportunities
• Tips

Application Question(s):

• Did you work for an Appliance repair company in the past?

Experience:

• appliance repair: 2 years (Required)

Ability to Relocate:

• Stockton, CA: Relocate before starting work (Required)

Work Location: On the road