Apartment Leasing Consultant - Floater

Apartment Leasing Consultant- Baltimore County/Howard County

James Keelty & Co., Inc., a Real Estate Developer/Builder/Property Management company, is accepting applications for a floating Apartment Leasing Consultant for a location in Perry Hall and Ellicott City, MD.

We value you and your experience. We are looking for bright, friendly people who enjoy working in the Apartment Leasing/property management industry. Our search is also for hard- working professionals who believe in our mission. As a company, Keelty believes that a strong sense of community is the key to healthy living – from the family structure and the environment to local commerce, and beyond. It is this “community” perspective that has made Keelty one of Maryland’s premier builders since 1904.

Responsibilities

• Provide the best possible customer service experience for prospects, residents, contractors, etc.
• Provide apartment information according to Fair Housing standards following local, state and federal laws.
• Document all maintenance related activities. Input all maintenance requests into the computer system, check on the status of incomplete work orders and close out any completed work orders.
• Retrieve and follow up on e-mails. Respond to apartment inquiry leads using information provided in the request and asking standard questions for information to schedule a visit.
• Greet and tour prospects according to Fair Housing standards, building rapport with prospects, determining prospect needs, qualifying and closing the sale and obtaining an application.
• Conduct phone and email follow ups with current leads to generate traffic, assess continued interest in the properties and close the sale.
• Complete administrative functions related to move in and move out preparation as well as resident communication.
• Conduct signings with prospects and tenants for the lease agreement and all addendums.

Requirements

• A minimum of one year of leasing experience
• A minimum of three years sales and customer service experience
• Professional written and verbal communication skills
• Computer proficiency in Microsoft software (Word, Excel, Outlook) and knowledge of Yardi Breeze a plus.
• Knowledge of and compliance with all laws pertaining to apartments, including Fair Housing, Fair Credit Reporting Act, and ADA.
• Valid driver's license and transportation

· Ability to operate and understand personal computer functions and company utilized software packages

· Qualified candidate must pass criminal and drug test.

Attendance/Travel

· Ability to work any of the seven days of the week, 52 days of the year.

· Ability to serve on-call as scheduled or as necessary.

· Ability to travel to other communities, main office or training location.

Education

· A High School education or equivalent is required; college degree is a plus but not a requirement.

· Accurately perform intermediate mathematical functions and use all on-site resident management software functions.

Licenses/Equipment

· Valid driver’s license required; position requires own vehicle to fulfill all of job’s functions.

Career Apparel

· Must wear business apparel based on defined company standards

Salaried position is full-time and requires working EVERY weekend, 3 weekdays 9-5, Saturdays 10–5, Sundays 12-5, with 2 consecutive days off during the week. An excellent benefits package is included with this position, offering group insurance benefits with HRA card, paid holidays, vacation, and 401(k) plan with company match.

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Every weekend
• Monday to Friday

Ability to Relocate:

• Perry Hall, MD 21128: Relocate before starting work (Required)

Work Location: In person