We are looking for a compassionate and organized Veterinary Receptionist who will join our pet care team. You will work at the front desk greeting, welcoming, and checking in the customers with their pets. Your other duties and tasks include answering the phone and emails, scheduling appointments and consultations, processing payments, and maintaining and updating patients’ records.
Our preferable Veterinary Receptionist should have amazing customer service and communication skills. While communicating with customers, answering their questions, and assisting them with their medication, you need to show that you can be trusted and maintain a professional and engaging relationship. An exceptional Veterinary Receptionist should also be understanding, well-organized, and a team player. Medical or Animal Hospital Reception experience a plus!
Tasks include:
- Greet and welcome customers and their pets into the vet clinic or hospital
- Check in the customers
- Maintain, update, and file patients’ charts and records
- Answer phone calls and emails
- Schedule appointments, consultations, and surgical procedures
- Receive and process payments
- Issue invoices for services
- Answer the customers’ questions and concerns
- Educating the client on our protocols for vaccines, surgical procedures, and boarding requirements,
- Ensure that customers and their pets are seated comfortably in the waiting room
- Maintain the waiting room and front desk area clean and organized
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Las Vegas, NV 89149 (Required)
Work Location: In person