Analyst/Programmer -12

Analyst/Programmer (Foundation or Career)

Information Technology Services - Application Design & Development
Job #532102
First Review Date: Sunday, November 19th, 2023

Open Until Filled

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state.

Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.  

(Job #532102) Analyst/Programmer - Foundation, Salary Range: $3,713 - $7,149 monthly. Hiring Range: $3,713 - $4,269 monthly. OR Analyst/Programmer - Career, Salary Range: $4,678 - $11,547 monthly. Hiring Range: $4,678 - $5,833 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time, benefited, non-exempt (Foundation) OR exempt (Career), 12-month pay plan permanent position with a one-year probationary period in the Application Design & Development (ADD) department in Information Technology Services. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits.

Position Summary: As an analyst within the Application Design & Development team in Information Technology Services, the incumbent provides general support to campus-wide databases and applications. Primary assignment is to support the Office of Admissions and Office of Registrar. The analyst also provides support as needed to other departments. Specific applications include PeopleSoft, Content 7, Modo, and APEX among others.

The incumbent is expected to demonstrate a commitment to the ITS Vision Statement of providing services to all students, faculty and staff, ensure the highest level of quality and integrity to all our clients and to follow the best practices of higher education, and demonstrate collaboration between offices, technological sophistication and multicultural and global perspectives.

This position may perform some duties remotely via telecommuting.  If operational needs allow, the appropriate administrator will set a schedule with the incumbent and file a Telecommute Program Form delineating which duties can be accomplished remotely. 

Key Responsibilities:

Foundation & Career:

Provides Application Support for Campus Central and Distributed Applications (40%)

• Primary Assignments are Office of Admissions and Office of Registrar support
• Analyzes and solves problems with applications and basic workflow

Application Analysis, Design and Development (40%)

• Participate in the technical design work of functionality being selected
• Write code & test
• Modify existing and third-party software
• Test, stage, and implement new upgrades
• Practice secure coding techniques
• Participate in code reviews with other ADD team members

Team Work (15%)

• Work with ITS Help Desk to communicate changes and new processes  
• Communicate effectively          
• Work with the other units within Information Technology Services to present a consistent and effective set of services to the campus community

Other duties as assigned (5%)

Foundation:

Provides Application Support for Campus Central and Distributed Applications

• Provides Tier 2 support for Help Desk initiated tickets related to ADD supported systems and applications
• Has working knowledge of databases and tools to help solve problems

Career:

Provides Application Support for Campus Central and Distributed Applications

• Provides Tier 2 and 3 support for Help Desk initiated tickets related to ADD supported systems and applications
• Has in depth knowledge of databases and tools to help solve problems
• Works relatively independently on tasks & projects

Application Analysis, Design and Development

• Participate as a leader in the technical design work of functionality being selected

Knowledge, Skills, and Abilities Associated with this Position Include:

Foundation & Career:

• Ability to learn new programming languages such as PeopleCode
• Strong attention to detail
• Strong desire and willingness to learn and implement new technology
• Ability to use applications software, data structures and utilities, operating systems, and communication interfaces within the computing environment
• Possesses creative problem solving/strategic thinking skills to improve processes and solve complex problems
• Professional experience working with a diverse population.

Foundation:

• Experience with modifying and creating complex SQL queries
• Software implementation lifecycle skills including experience with translating business requirements into technical designs, contributing to fit/gap analysis, application configurations, and technical specifications
• Ability to create business process guides, user documentations and process workflow
• Demonstrated conceptual thinking and analytical skills
• Ability to create reports using reporting tools

Career:

• Extensive experience with modifying and creating complex Oracle SQL queries
• Demonstrated career progression in technical depth and breadth, project complexity, and ability to quickly become proficient in new technologies
• Ability to perform all functions independently in a reasonable amount of time.
• Software implementation lifecycle skills including extensive experience with translating business requirements into technical designs, contributing to fit/gap analysis, application configurations, and technical specifications
• In-depth experience with creating business process guides, user documentations and process workflow
• Excellent analytical skills, debugging techniques and root cause analysis skills
• Extensive experience in creating reports using reporting tools
• Demonstrated strong problem-solving skills; excellent oral and written communication skills.  Ability to effectively communicate with individuals at all levels of the organization

Minimum Qualifications:

Foundation:

To enter this classification, a basic foundation of knowledge and skills in applications programming and systems analysis and related programming support functions is a prerequisite. 

Bachelor's degree in computer science, information systems, business, or related field with relevant training. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Career:

Meet Foundation-Level minimum qualifications, plus: Minimum of two (2) years of recent (within 5 years) full-time equivalent experience directly related to the position.  Additional experience, which has demonstrated the requisite skills/abilities, may be substituted for required education on a year-for-year basis.

Preferred Qualifications:

Foundation & Career:

Demonstrated experience in:

• PeopleSoft/PeopleTools environment
• Perceptive Nolij Web, ImageNow, Content 7 or other document management/workflow tools
• Oracle Application Express (APEX)
• Mobile technologies such as ModoLabs or GreyHeller
• Working in higher education environment
• Working in an enterprise environment
• User interface design
• Working knowledge of Unix operating systems

Foundation:

• At least one or more years of experience programming and creating complex SQL queries
• Demonstrated experience and working knowledge of Oracle databases, SQL, and reporting format.

Career:

• Demonstrated experience and strong knowledge of network configuration, programming, and protocols
• Extensive experience with modifying and creating complex Oracle database and SQL queries.

Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three professional references

Application Deadline: Priority consideration will be given to candidates who apply by Sunday, November 19, 2023. Applications will be accepted until the job posting is removed.

Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt's Human Resources Office at (707) 826-3626.

Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi'ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement.  The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.

Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information.  Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu.

Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, g...