Analyst, Benefits

Job Description:

Role Summary/Purpose:

This position will report to the VP, Benefits North America within the Total Rewards organization and will play a key role in developing and administering Synchrony’s benefits programs. A successful candidate will be a self-motivated, analytical problem solver who is detail oriented and eager to grow professionally within the Benefits field. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. We’re proud to offer you choice and flexibility.

Essential Responsibilities:

• Consult with internal business segments on Synchrony benefit programs, policies and practices

• Support HR Managers with benefits related matters

• Provide escalated support related to HR Service Center and benefit providers

• Effectively manage and resolve Workday Benefits Cases

• Manage smaller supplier/vendor relationships, effectively partnering with Governance team.

• Conduct reporting and analytics as required

• Play a major role in the benefits enrollment planning process for the overall organization

• Work cross-functionally with Risk, Regulatory, Compliance and Audit teams to drive and support critical business initiatives

• Partner with and provide support to external regulators as required

• Monitor the industry and external market and provide analysis on the impact of relevant developments in the benefits and rewards arena

• Provide general back-up coverage for members of the US Benefits Team

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree and 1+ year of benefits administration experience; or in lieu of a Bachelor Degree, a High School Diploma / GED and 4 years of benefits administration experience within a corporate environment.

• Strong analytical skills

• Proficient in Excel and PowerPoint

Desired Characteristics:

• Demonstrated success working in a demanding, high performance work environment

• Excellent organization, prioritization, and analytical skills

• Maturity and discretion in dealing with confidential matters

• Ability to communicate with and influence all levels of the organization

• Ability to successfully navigate complex problems and business situations

• Ability to gather requirements, document processes and manage projects

• Ability to take ownership of projects as assigned and drive them to successful, on time completion

Grade/Level: 08

The salary range for this position is 55,000.00 - 104,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group: