Address
Form of work
SalaryBenefits:
Job description
Responsibilities
- Commision pay
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job description
Responsibilities
- Manages multiple locations with agents designated within a geographic zone
- Screen applicants, interview, and hire new agents
- Promote positive attitude to ensure excellent customer service skills are being utilized when Agents are interacting with customers as well as with the other team members
- Manage staff members by setting goals, giving performance evaluations, and providing staff members with training opportunities and guidance
- Monitoring agents for attendance and other disciplinary issues, such as cell phone use, personal calls, and employee performance of job function
- Create and implement weekly work schedule for agents
- Handles any escalated customer service issues that may arise
- Direct and observe Agents to ensure performance of tasks and customer service levels are being met
- Minimum 2 years of Auto Insurance Experience
- Commission pay
- Commission pay
