Am/Pm Operations Manager - Courtyard Coconut Grove

We are hiring an Operations Manager - Courtyard Coconut Grove!

Responsibilities:

· Ensures that all brand standards are being maintained in each area of the property.

· Oversees the operation of the all hotel property departments.

· Maintains current licenses and permits as prescribed by local, state and federal agencies.

· Provides a safe working environment in compliance with OSHA/MSDS.

· Ensures compliance with all corporate accounting procedures.

· Cover front desk and Food and Beverage shifts as needed.

· Ensures each department has accurate and complete inventory and all supplies are maintained.

· Assists and approves department scheduling against guest and hours/occupied room goals.

· Assist team with constructive coaching and counseling.

· Motivates and empowers staff to solve guest issues.

· Focused on guest satisfaction scores and strategies to improvements.

· Provides excellent customer service by being readily available/approachable for all guests.

· Ensures training and onboarding of all new team members are thorough and completed in a timely fashion.

· Oversee the Bar, Restaurant and Banquet Operations.

Here are some reasons our associates like working for us:

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed
• Weekends only

Work Location: In person