Ambulance Dispatcher

AMBULANCE DISPACHER- FULL TIME, MULTIPLE SHIFTS OPTIONS AVAILABLE

Ohio Ambulance provides BLS/ALS emergency and non-emergency medical transportation and non-medical transportation services to various medical facilities throughout Ohio. As a Dispatcher, you will utilize company specific dispatch software, resources, and tools to deploy the most appropriate vehicle(s), in the most efficient manner, to respond to our customer’s needs. Using the latest technology you will be the main line of support for our field personnel (EMTs/Paramedics/Ambulette Attendants) by providing them with the information they need to assure that our patients are transported in the most appropriate mode of transport, in the most efficient and safe manner.

The Dispatcher is expected to perform in a competent, timely, collaborative, and professional manner, and in strict accordance not only with all applicable laws, but also with the high standard of ethical behavior that is the hallmark of Ohio Ambulance Solutions, LLC.

BENEFITS
Medical, Dental, Vision, Life, Disability, 401K, Generous PTO, Referral Bonuses and MUCH MORE!!!

Job Qualifications

• Age Requirement: At least 18 years of age
• Education Requirement: Highschool Diploma or GED
• Relative experience and/or credentials preferred.
  
• Submit to criminal background checks and drug and alcohol screening per Company standards.

Job Location (Places where job is performed)

26420 Lakeland Blvd., Euclid, Ohio 44132

"Providing Quality Patient Care and Excellent Customer Service"

Ohio Ambulance is an Equal Opportunity Employer

POSITION TITLE:

Dispatcher

POSITION IDENTIFICATION:

Reports to: Dispatch Team Lead and 2nd Shift Supervisor

Employees Supervised/Directed: None

FLSA Code: Non-exempt

By utilizing company specific dispatch software, resources, and tools, the Dispatcher is responsible for deploying the most appropriate vehicle(s), in the most efficient manner, to respond to our customer’s needs. The Dispatcher’s purpose is to provide our Field personnel (EMTs/Paramedics/Ambulette Attendant) with the information they need to assure that our patients are transported in the most appropriate mode of transport, in the most efficient and safe manner. The Dispatcher is the main line of support for our field personnel and should always act as such.

The Dispatcher is expected to perform in a competent, timely, collaborative, and professional manner, and in strict accordance not only with all applicable laws, but also with the high standard of ethical behavior that is the hallmark of Ohio Ambulance Solutions, LLC.

Operational Essential Functions

• Provide staffing for the Ohio Ambulance Dispatch Center.
• Remain knowledgeable of all hardware and software solutions companywide, with a clear understanding of how each specific product is related to Dispatch. This should be achieved by staying current with company shared information through ongoing, notifications, meetings, webinars, etc.
• Follow clinical and dispatch related protocols to appropriately assign the proper vehicles.
• Make every effort to assure our customers receive services within a timely manner. Promptly notify necessary parties when delays are anticipated and consistently provide updated estimated times of arrival (ETAs).
• Required to perform overflow call-intake functions

• Provide an enthusiastic dedication to providing quality patient care, and excellent customer service.

Physical Accommodations and Environment

The physical requirements of the Dispatch position include, but are not limited to;

• Sit, at a desk, for a majority of the scheduled shift with the ability to stand, stretch, walk around as needed.
• The Dispatcher Center is located on the 2nd Floor of a warehouse building, requiring stairs.
• Warehouse environment. Indoor temperatures average 72 degrees.
• Lifts, moves, and/or carries in excess of 20 lbs. on a occasional basis.
• Drug Free Workplace

Equal Employment Opportunity (EEO) Statement

Ohio Ambulance Solutions, LLC is an equal opportunity employer. We are committed to ensuring equal employment opportunities for all qualified individuals without regard to race, color, religion, national origin, sex, age, disability, sexual orientation, or any other characteristic protected by applicable law. This commitment extends to all aspects of the employment relationship including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you require reasonable accommodation to complete the application process or to participate in an interview, please let us know.

We strive to create a diverse and inclusive work environment that reflects the communities we serve. Our dedication to equal opportunity is an integral part of our daily operations and decision-making processes. We value the diversity of our workforce and respect the dignity of every individual. We encourage everyone to apply to join our team.

Together we can take the Ambulance experience to a new level.

Apply online @ https://ohioambulance.bamboohr.com/hiring/jobs