Amazon Marketplace Associate

Amazon Marketplace Associate - Salary: $70,000 - $80,000

Company Overview

Established in 2006, Transform Partners LLC, dba Mount-It!, is a leading brand in audio video equipment accessories and ergonomic office products. Mount-It! offers a wide variety of mounting and display solutions for TVs, computer monitors, projectors, and commercial displays. We pride ourselves for offering the industry’s largest selection of display mount options. Mount-It! office products range covers sit stand desks, workstations for home and industrial use, office storage and organizational products, as well as accessories that provide ergonomic and productivity improvement solutions.

We are committed to providing high quality and innovative solutions for integrating modern technology into businesses, offices, homes, schools, and retail. Our products are sold with the highest customer satisfaction through online retailers such as Amazon, Walmart, Staples, Office Depot, Home Depot, Best Buy, B&H, Newegg, Target, Wayfair, and many other major internet retailers. Our broad customer base includes IT solutions, office furnishing suppliers, colleges, schools, resellers, call centers, and government agencies. Great relationships with retail, hospitality, and government industries have given us a competitive edge. All our products pass through stringent testing and product development phases before being offered for sale. We design and test right here in San Diego, CA.

We are honored to be placed in San Diego's Top 30 Fastest Growing Private Companies list for three years running as well as Inc. 5000's list of prestigious Fastest Growing Private Companies in America. Our employees’ strong work ethic, attention to product quality, and tireless customer support is what has singled us out from the competition. Find more information about us at: www.mount-it.com.

Objectives:

Mount-It! is looking for a data driven and detail oriented Amazon Marketplace Associate to manage a portion of our Amazon US account. In this position you will be working with other team members in a high volume, Omni-Channel business that operates multiple storefronts including Amazon, Staples, Wal-Mart and other prominent marketplaces. The ideal candidate can have Amazon marketplace, or other ecommerce experience, in a corporate or agency environment and possess knowledge of both e-commerce and Amazon best practices, including understanding of Seller Central, Amazon Advertising, and all Amazon sales levers. We are also open to candidates who are looking to grow their ecommerce experience and have the following skillset: quantitative data background, profit and loss analysis, and a hunger to grow a business. Responsibilities include the day-to-day management and execution of Amazon's sales, promotions, marketing and product management.

Responsibilities:

• Manage and track the performance and profitability of assigned product portfolios. Identify, evaluate and execute profit maximization activities. Deliver results. Drive growth and help to achieve financial targets by implementing sales, marketing, and merchandising strategies for assigned products in partnership with senior management.
• Review product content for portfolio products and recommend changes and/or updates. Work with the Creative Team to implement the recommendation. Enhance product titles, descriptions, categorizations, A+ content and keywords for optimal performance, improving page rank, SEO, and sales. Perform in-depth keyword research.
• Own and manage Amazon Advertising campaigns (Sponsored Products, Sponsored Brands, Sponsored Display) for the assigned product portfolio, within the confines of product and overall company financial goals and efficiency benchmarks.
• Help execute marketing promotions, online coupons, promo codes, etc. Report back on key promotional metrics
• Identify and lead new test ideas for additional revenue.
• Conduct competitive research to identify our strong and weak points. Track category trends to implement growth strategies. Improve product performance and market share growth through opportunity analysis, including market research, voice of the customer and competitive research.
• Oversight and management of sales forecasts and product inventory levels, including communication of significant sales quantity increases and decreases with the Purchasing Department.
• Track fulfillment metrics and communicate with warehouse and logistics team to increase order fulfillment efficiency. Monitor and provide recommendations on FBA shipments, late shipment rates and Amazon order defect rate to maintain our shipping performance and premium shipping eligibility above good standing metrics.
• Report and analyze marketplace’s performance and operating metrics on a daily and weekly basis including, but not limited to, Account Health, Feedback Performance, Product Policy Compliance, Shipping Performance, Brand Registry and Brand Performance.
• Manage the product lifecycle for assigned products to maximize profits, revenue, market share and ROI.
• Interact with QA/QC to respond to customer complaints and customer requests for technical product information.
• Work with marketplace Seller Support, creating cases and following up with case log to resolve issues in a timely manner.
• Manage details of product packaging, pricing, and assignment of part numbers. Create and process internal documentation, as needed, to support the launch of new products and product modifications.

Skills and Qualifications:

• Bachelor's Degree (B.A/B.S.)
• Experience with Amazon.com Seller Central
• Background in consumer goods, office products and electronics accessories industries preferred.
• Social media & marketing skills are desired.
• Highly motivated and can work independently, organized and efficient.
• Proven data management and analytical skills. Track record of digging into data, and finding solutions for variety of performance issues
• Experience in marketing and product management
• Detail oriented, diligent, and thinks critically.
• Understanding of digital marketing principles
• Knowledge of general business practices and procedures
• Excellent written and oral communications skills
• Proficient in Microsoft Office, especially Excel
• Strong interpersonal skills.
• Advanced time management skills with the ability to prioritize.
• Adapt to a fluid environment and ability to toggle between multiple projects.

Work Location: Poway, CA (onsite / in-person)

Job Type: Full-time

Schedule: Monday to Friday

Pay: $70,000 - $80,000 per year depending on experience

Benefits:

• Medical/Dental/Vision
• Matching 401K Plan
• Paid Vacation
• Paid Sick Leave

Ability to Commute/Relocate: Reliable transportation or planning to relocate before starting work is required.

Mount-It!, a trusted brand name and an industry leader in TV mounts, monitor mounts, and office furniture, continues to experience exceptional growth and we are looking for positive and energetic individuals to join our team. We value our team and are committed to supporting a positive workplace. We believe offering flexibility in working hours, as well as time spent outside of the office, is important and contributes to better employee work-life balance.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Poway, CA 92064 (Required)

Work Location: In person