Amazon Ecommerce Specialist & Customer Service

Ecommerce Website Customer Service & Management *Amazon Specialist*

A permanent position with full benefits is available immediately at Pond and Garden Depot (parent company: Green Vista, Inc.) in Kettering, OH. This is a unique, new position in a local business assisting in the continued growth & development of multiple ecommerce sales channels with a special focus on Amazon.com.

Work in a non-corporate environment where creativity is encouraged and have the ability to share ideas directly with ownership to shape the direction of a fast growing ecommerce company.

Position is a Monday-Friday first-shift position with minimal, if any, weekend work required (only on occasion during peak sales periods). Benefits include: paid training, paid vacation, paid Holidays, paid personal days, Health Insurance Stipend and more.

Duties: Include, but not limited to the following:

Primary:

-Serving as the in-house "expert" for our Amazon.com sales channel including managing shipments, products and listings on Amazon.com.

-Editing, maintaining and improving our product catalog on Amazon.com including researching and suggesting new products to offer.

-Responsible for all aspects of the management and the continued development of our Amazon SFP (Seller Fulfilled Prime) program.

-Responsible for all aspects of the management and the continued development of our Amazon FBA (Fulfillment by Amazon) program.

-Assists in all aspects of the management and the continued development of our Custom Pro and Green Vista Amazon “Brands” including the continued development of our recently implemented “A+ content” to those brand catalogs.

- Continually educating yourself on the latest tactics, approaches and best practices to successfully manage and grow our Amazon sales channel.

-Learning our pond & landscape product line, as required to fulfill the previous duties and provide excellent Customer Service to online customers.

Secondary:

-Develop a working knowledge (cross training) of our other sales channels (Ebay, Pondandgardendepot.com, etc.).

-Occasionally assist with purchasing & receiving inventory as needed or directed.

-Occasionally assist with order pulling, packaging and processing during peak times as needed or directed.

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Job requirements:

-Excellent writing skills, organization skills, people skills & attitude required!

-Excellent web skills & ability to learn and utilize a wide range of software.

-Experience with Amazon, eBay, Shopify, BigCommerce or similar e-commerce platforms a plus.

-Experience with Federal Express, UPS, USPS and LTL shipment processing a plus.

-Experience with html, web design, maintenance & marketing tools a plus.

-Experience with digital photography a plus.

-Physically fit and ability to lift 50 lbs on a regular basis

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Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you have any other skills or interests, pertinent to this position, that may not be apparent in your application that you would like to share?
• Are there any other comments, or additional information you would like to share regarding your application?
• We are a smoke-free workplace and follow any current COVID-19 recommendations from the CDC. Will this pose a problem for you?

Work Location: In person