Amachi Community Engagement Coordinator

Job Type
Full-time
Description
Our Mission: Knoxville Leadership Foundation (KLF) serves the Knoxville area by connecting communities of resource with communities of need, while reconciling people to Jesus Christ and to each other.
Purpose of Position: Daily responsibility to plan, coordinate and support new and existing group mentoring opportunities as well as support existing recruitment and outreach efforts.
Responsibilities:

• Represent Amachi in relationships with community partners, to include, but not limited to, Knox County Schools, Knox Education Foundation, United Way, Cedarbrook Outreach, KCDC properties, area colleges and universities, etc.
• Responsible for the support of existing group relationships to include site-based contact support to ensure healthy community partnerships; appropriate check-ins with mentors, mentees and caregivers; data collection; conflict mediation
• Assist the Director of Amachi in identifying areas of need for new group mentoring opportunities
• Assist recruitment team with presentations, screenings and other general processes in an effort to enroll new mentors and mentees into Amachi in a timely manner
• Assist with the coordination and facilitations pre-match trainings while conveying the message of the organizational purpose
• Facilitate introductions amongst mentors, mentees and site-coordinators, including the preparation of paperwork and coordinating schedules
• Engage group mentors in monthly surveys to ensure appropriate program support at each site and to offer a space for volunteer feedback
• Identify areas of program growth for group mentoring including but not limited to advancing curriculum and identifying new partner sites
• Work with mentors and site-contacts to identify program participants in need of extra support; provide strategic intervention to strengthen relationships, to include enrollment in Amachi group-based mentoring
• Make referrals to community agencies as necessary
• Coordinate and facilitate healthy group closure as appropriate
• Assist with other general Amachi processes, including, but not limited to, recruitment events, in-home interviews, administrative tasks to support the community-based mentoring initiative, survey collection, etc.
• Assist recruitment team with presentations, tabling opportunities, and other community events to recruit participants and volunteers
• Facilitate monthly match evaluations of mentor mentee matches who reach one-year and communicate recommendations to match support team
• Process and maintain accurate files and electronic records for all program participants; provide written documentation on behalf of volunteers as needed
• Prepare and submit group initiative updates to Director of Amachi on weekly basis
• Participate in appropriate staff meetings, retreats, events, etc. as assigned
• Assist in task supervision of program interns as needed to ensure a quality and successful internship is achieved
• Perform other duties as assigned

Requirements

• Bachelor's degree in social services, human services, or related field preferred, or equivalent related experience
• Experience with at-risk youth populations preferred; ability to empathize and build rapport with individuals coming from a variety of experiences and cultures
• Desire to complete work that makes a positive impact
• Strong interpersonal skills; ability to make meaningful connections through introductory conversations
• Exceptional skills in organization and time management
• Excellent communication skills, both oral and written; presentation skills a plus
• Ability to work independently and exercise good judgment; decision making and problem-solving skills
• Access to reliable vehicle, valid driver's license and automobile insurance required
• Weekly evening availability is mandatory; occasional weekend needs with special program events

Competencies Required:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Adaptability: adapts to changes in the work environment, manages competing demands and can deal with foundation growth, frequent change, delays, and unexpected events.
• Analytical/Problem Solving: Gathers and analyzes information skillfully, resolving problems in a timely manner.
• Communication: m aintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things. Strong written and oral skills.
• Planning/Organizing: prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Quality control: demonstrates accuracy and thoroughness and monitors own work to ensure quality

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Bending and twisting.
• Must be able to lift up to 25 pounds at times.

For more information about the programs of Knoxville Leadership Foundation visit us online at www.klf.org .