Aloha Ambassador

Outrigger Canoe Club is seeking an Aloha Ambassador to join our vibrant team. Nestled in the Diamond Head neighborhood, our canoe club stands out as a premier destination with its stunning waterfront setting. From curating memorable experiences for our club members to offering top-notch service and support, you'll be a vital member of our dynamic team. Join us and contribute to the storied history of Hawaii's premier Canoe Club.

Outrigger Canoe Club offers extensive and competitive benefits (upon meeting eligibility requirements):

• Health, Dental and Vision Plans
• Participation in a 401(k) Retirement Plan
• Sick and Vacation Pay
• Free employee meals and more!

Details:

Title: Aloha Ambassador

Position Type: Part-time

Pay Range: The pay for this position is $25.00 per hour. This is the pay for this position that Outrigger Canoe Club reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.

Schedule: Weekdays 10:00am – 8:00pm/Special Events/On-Call

Core Responsibilities: The job duties listed below are an overview of the essential duties and measures required to be successful in the position. Please note that the listed examples do not include all tasks, which may be expected within this job position.

• Helps to make sure that everyone on the Outrigger Property is being welcomed and enjoying their Club experience while providing safety measures.
• Investigates and prepares reports on accidents, incidents and suspicious activities – skills required.
• Create and maintain a safe and welcoming environment for members and staff.
• Helps direct members and guests to the various parts of the Club.
• Conduct foot patrol (interior and/or exterior), control access and egress, monitor CCTV and alarm systems.
• Helps to make sure that everyone that is at the Outrigger Canoe Club is a member or a guest.
• Identifies potential people that are not members or guests and alerts managers.
• Helps to do spot checks in the Volley Ball Courts.
• Helps to do spot checks in the Fitness Center to make sure everyone is using the space correctly.
• Has an upbeat personality with a “can do” attitude that is always looking for a way to make a member’s day better.
• Act as a first responder to any emergency on property.
• Other tasks that will be specified as the role expands.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 175lbs
• While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel, and reach with hands and arms
• Specific vision abilities required by this job include distance vision
• The employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, cold and heat
• The noise level in the work environment is usually moderate, but can be loud

General Requirements:

Education

• High School Degree or equivalent

Experience

• Proven experience as a security officer or similar position
• Experience in hospitality or related guest service environment is preferred
• Experience working at a front desk/hotel management is preferred

Qualifications

• Effective oral and written communication skills
• Active listening skills and the ability to assess and evaluate situations effectively and professionally
• Ability to identify critical issues quickly and accurately.
• Accommodations may be made to enable individuals with disabilities to perform the essential functions
• Attention to detail
• Ability to work effectively and efficiently under pressure, with composure
• Teamwork attitude, ability to work interdepartmentally
• Maintains regular attendance, is consistently on time and complies with Outrigger Canoe Club standards
• Scheduling flexibility to meet operational needs

About the Outrigger:

Founded at a critical time when Hawaiian water sports faced extinction, the Outrigger Canoe Club emerged in 1908, aiming to preserve and promote ancient activities like surfing and outrigger canoeing. Initially situated on prime beachfront land in Waikiki, the club weathered challenges and relocation to its Diamond Head location in 1963. Notable for its iconic clubhouse the Outrigger has thrived over nearly 100 years. From its humble grass houses to the modern facility, the club has been a hub for water sports enthusiasts worldwide, hosting events like the 4th of July Walter Macfarlane Regatta and even contributing to the birth of beach volleyball. Today, with a membership exceeding 4000, the Outrigger Canoe Club remains a symbol of aloha and a dedicated custodian of Hawaiian aquatic traditions. The club's commitment to its original mission endures - “Let this be a place where man may commune with sun and sand and sea, where good fellowship and aloha prevail and where sports of old Hawai’i shall always have a home.”

Job Type: Part-time

Pay: $25.00 per hour

Expected hours: 16 – 20 per week

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 1 year

Schedule:

• 10 hour shift
• Holidays
• Night shift
• On call
• Weekends only

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person