Alliance Manager - Remote

The primary purpose of this role is to build and sustain strong and strategic partnerships with Connect program’s partners. The Alliance Manager will establish and lead all aspects of the strategic partnership with Connect partners including and not limited to business, technology, and data. The position will be responsible for the following essential functions:

• Build strong relationships with key leaders at Connect partner sites and support execution of joint go-to-market plans.
• Serve as the primary point of contact for all questions from Connect partners. Address and triage business, regulatory, data and technology questions as they arise and facilitate coordination with appropriate subject matter experts.
• Drive partner meetings or pull in appropriate Subject Matter Experts and have consistent communication to continue driving the partnership forward.
• Work directly with various internal teams including Data and Analytics, Regulatory and Legal teams to share requisite requirements with Connect partners.
• Deliver strong customer experience for Connect partners.
• Support development of new business and technology capabilities for the Connect program.
• Work with various internal teams and subcontractors to onboard Connect partners.
• In partnership with MCP leadership, continuously improve the Connect program.
• Assist with the creation and collection of metrics to ensure the success of the Connect Program.
• Advises and assists with strategic expansion of the Connect Program.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties and skills. Other duties may be added or assigned.

• A bachelor’s degree in business or related field relevant field such as engineering, mathematics, computer science, health science, or other analytical/quantitative field and a minimum of three years of professional or research experience in data science will be considered.
• 8 years of experience in partnership management role in a customer centric organization
• Must have strong relationship skills and the ability to manage several client accounts simultaneously.
• Demonstrated experience playing the role of trusted advisor to partners.
• Must have a strong executive presence and ability to influence senior executives.
• Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds.
• Must demonstrate the skill to communicate technology- and data- derived product solutions to advance medical care.
• Ability to effectively present to internal and external groups at a high-level representing Mayo Clinic Platform.
• Candidate has expertise in AI, machine learning, deep learning, statistical data processing, regression techniques, neural networks, decision trees, clustering, pattern recognition, probability theory and data science methods used to analyze data. Must have strong technical and data science acumen to drive problem solving with strategic partners.
• Must have a demonstrated understanding of the technology industry and understanding of new technology opportunities.
• Must demonstrate the ability to think at a strategic level on optimizing or improving the Connect Program.
• Must be an initiative taker, eager to break new ground and create opportunities for others.
• Experience with CRM and other engagement management tools.
• Must possess qualities which indicate the ability to mentor, train, and supervise employees.
• Must have ability and confidence to effectively function both dependently and independently, be a team player and a self-starter.
• Have excellent organizational, administrative, and interpersonal skills; self-motivated and proactive.
• Ability to meet deadlines on tasks/projects with minimal supervision.
• Ability to multitask and prioritize work in a fast-paced environment.
• Detail oriented
• Collaborative – Ability to make connections and break down silos and achieve alignment across the regions to global strategies.
• Creative – you’ll be flexible in your thinking – Bringing new ideas and ways to achieve the goal that is strategic, customer focused and efficient for the team.