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Form of workJob Description
POSITION OVERVIEW
We are seeking a highly motivated and
customer-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will play a crucial role in providing exceptional service and creating a positive shopping experience for our customers. Your
primary responsibility will be assisting customers in finding and purchasing products that meet their needs while maintaining a neat and organized store environment. If you have a passion for sales, excellent communication skills, and enjoy working in a fast-paced retail environment, we encourage you to apply.
The best service starts with you, and that is why we believe in Deliver + 1. This means we are always thinking one step ahead and surpassing the “normal” expectations. We make sure to leave our customers with smiles on their faces from our exceptional pool service.
ESSENTIAL RESPONSIBILITIES
● Provide outstanding customer service by greeting and
assisting customers in a friendly and professional manner.
● Listen attentively to customers’ needs and offer
appropriate product recommendations based on their
preferences and requirements.
● Demonstrate in-depth knowledge of the products and
services offered, including features, benefits, and pricing.
● Maintain a clean, organized, and visually appealing sales
floor by restocking merchandise, arranging displays, and
tidying up the store.
● Process customer transactions accurately and efficiently
using the point-of-sale (POS) system, including handling
cash, credit cards, and other forms of payment.
● Collaborate with team members to achieve sales targets
and provide support during peak business hours.
● Stay up-to-date with product knowledge, promotions, and
company policies to ensure accurate and informed
assistance to customers.
● Handle customer inquiries, concerns, and complaints
professionally, striving to resolve issues and provide
solutions in a timely manner.
● Assist with inventory management, including receiving,
unpacking, and organizing merchandise shipments.
● Contribute to a positive work environment by fostering
teamwork, cooperation, and open communication with
colleagues.
SKILLS AND QUALIFICATIONS
● Previous Retail Sales experience is highly preferred.
● Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers.
● Excellent communication skills, both verbal and written, to effectively convey product information and assist customers.
● Customer-focused mindset with a commitment to delivering exceptional service.
● Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
● Attention to detail and accuracy in cash handling and transaction processing.
● Flexibility to work evenings, weekends, and holidays, as required by the store’s operating hours.
● Basic computer skills and familiarity with point-of-sale systems.
● Physical stamina to stand for extended periods and lift/move heavy objects when necessary.
● A passion for retail and a genuine interest in the products we offer.
COMPENSATION
$15.00 per hour + Commission
BENEFITS
As a member of Residential Aquatics, you can expect:
● Medical Benefits, Dental Benefits, Vision Benefits,
Healthcare spending accounts (HSA/FSA)
● 401K Benefits
● Employee Assistance Program (EAP)
● Paid Vacation time, Sick time, and Holidays
● Growth opportunities
● A fun, friendly, professional working environment
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status. Other job-related duties may be assigned and could require work outside of the duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.
