Aircraft Tow Lead

Great News! Want to work for one of the leading Ground Handling companies in the world? Join Menzies Aviation and be part of our family!

As a member of the Menzies Aviation Aircraft Tow Operator, you will be responsible for the movement of the Aircraft from and to the Gates, North Pad, West Ramp and Bird Bath locations. To lead a highly motivated team in providing a world class service to our customers. To ensure your team is in place in a timely fashion. Good communication between the allocator and Duty Manager. Provide 100% safety oversight at all times. Ensuring all paperwork is completed in a timely manner.

Main accountabilities include and not limited to:

• To consistently deliver the highest level of customer service at all times.

• Responsible for ensuring airlines standard are achieved or exceeded consistently. On-time performance targets delivered to our Customer Airlines.

• To be pro-active in all areas by forward planning and taking responsibility for the job at hand.

• To ensure the safe and correct utilization of all resources on the Ramp.

• To comply with all Airlines Ground Handling Regulations.

• Following and promoting safety SOP’s

Aircraft movement – brake riding

• Ensure gates and pads are set up/taken down for all pushes and tows. Ensuring that you are in position and prepared to support the day of operation at the start of your shift.
• Monitor parked aircraft for condition and security, making sure that all external ground equipment units that are hooked up to the aircraft are operating and functioning normally.
  • Fuel all Tug’s / Trucks / ground equipment when required, notify GSE and DSM when ground equipment is unserviceable.
  • Wing walking.
  • Other duties as assigned.

• To actively give support, guidance, and encouragement to your work colleagues.

• Fully comply with the Health & Safety at Work Act 1984 when carrying out your duties, ensuring safety is never compromised.

• Promote a professional image at all times applying the Company Uniform Standards.

Qualifications and Experience:

• Must have suitable experience working as a Ramp Agent Lead.

• Well organized with meticulous attention to detail and accuracy, able to work on their own initiative to specific deadlines, the ability to recognize and deal with challenges promptly and efficiently.

• Demonstrate ability to lead, coach and develop staff.

• Ability to work within a pressured environment.

• Must be flexible to adapt to changing demands/circumstances.

• Team player with strong interpersonal skills.

• Ability to influence, motivate, negotiate, and communicate effectively at all levels.

• Thorough knowledge of ground handling operations, aviation security, safety practices, legislation, and customer supplier relationships.

• Must be pro-active and forward thinking.

• Must have current driver’s license with no violations over the past 5 years.

• Must be available and flexible to work variable shifts including overtime, weekends, holidays and overnights with shift differential).

• Work is done primarily outdoors. Must be comfortable working in all weather conditions.

• Performs other duties as assigned.

Mus pass pre-employment background, physical test & drug screen.

Compliance:

Carry out all activities of the role and processing activities (as above) as directed by the Company through its policies, procedures, and training to ensure the success of the operation including the following:

• Full compliance
• Health & Safety
• Training
• Equal Opportunities
• Harassment
• Data Protection
• Security

• Remain up to date with all station notices relating to policies and procedures.

• Remain up to date with all relevant operational, systems and Customer Service training.

• Maintain a safe and secure working environment at all times.

• Comply with the Company’s open, fair, and honest reporting culture.

Professional Standards:

• Respectful, supportive, and friendly approach

• Clear and honest communication

• Passionate and driven.

• Flexible and understanding of changing priorities and situations.

• Punctual and reliable

• Confident and focused

Benefits:

Menzies Aviation offers a competitive benefits package.

No experience needed - Training Provided!