Aircraft Security Gate Agent

Must be Assertive!

INTRODUCTION 

Interested in working in aviation? Are you looking for a job with stability and growth opportunities?  If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you. 

WHY WORK FOR PRIMEFLIGHT? 

• We are committed to being a leading provider of commercial services within the aviation industry 
• Our teams focus on maintaining a positive working environment and treating all team members with respect 
• With more than 100 locations across the world, we offer opportunities for career progression and travel across our network 
• Employees can take advantage of our competitive benefits package, including health, dental, vision, life insurance, and 401(k) match 
• Enjoy paid time off, paid holidays, and a competitive pay scale 

ABOUT US 

We perform a wide range of airport support services globally with almost 300 locations on behalf of commercial airlines. To learn more about what we do, visit www.primeflight.com. 

Essential Functions:

As a valued member of the PrimeFlight team a LAV & Water Agent will safely operate a LAV and/or water truck and service aircraft by performing the following duties:

• Guard the jet bridge to the aircraft ensuring no unauthorized entrance.
• Abide by all airport and security rules and regulations in challenging suspicious individuals and those not wearing an unescorted SIDA identification badge.
• Assist passengers with security screening requirements, and direct them to gates, restrooms, restaurants, connecting flights, and ground transportation.
• Assist passengers with any problems, questions, or concerns.
• Maintain professional working relationships with passengers, fellow employees, supervisors, managers, airline employees, and airport authorities.
• Report all suspicious individuals and articles immediately as directed.
• Carry out all facets of the Transportation Security Administration’s Cargo Security Program.
• Catering inspection services, including materials and equipment.
• Monitoring the entire catering process.
• Truck Seal Verification (TSV) and Documentation.
• Follow and meet the catering vehicle at the aircraft or entry point to the Air Operations Area AOA to verify and break the seal on the catering vehicle.
• Record all necessary information and report all suspicious individuals and articles immediately as directed.
• Complete physical inspection of cargo shipments and identify any visible damage or tampering with the integrity of the container, bindings, or wrapping.
• Prepare the shipment for inspections:
• Demonstrate regular, predictable attendance at the job location.
• Exceed PrimeFlight customer service standards.
• Carry out other duties as assigned.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies: Problem-Solving, Customer Service, Interpersonal, and Oral Communication.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Qualifications:

• 18 years of age
• Reliable transportation
• Eligible to work in the United States

Compensation:

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

Education/Experience:

High school diploma or equivalent, previous commercial lift truck operation experience preferred.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively in English.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

Must be able to learn and apply certain minor Internet access and update skills.

Certificates and Licenses:

• Valid state driver’s license with a verifiable safe vehicle operating record.
• Must become certified on all Ramp Vehicle Operations and pass assessment testing.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but may become high at various times.  Employees must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure. 

Work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Walk, stretch, and bend
• Lift and carry up to 75 pounds
• Reach above head, full extension (72 inches) with arms
• Use hands to finger, handle, or feel
• Be able to hear and respond to the spoken voice and to audible alarms generated by the terminal environment
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

PrimeFlight Aviation Services is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local law