KEY RESPONSIBILITIES:
- Opens files for each shipment on the dedicated software system.
- Negotiates with domestic customers to resolve problems and arrive at mutual agreements;
- Check arrival information and send documents to customs broker for clearance;
- Work with trucking companies to get freight deliver in a timely manner;
- Prepares reports of transactions to facilitate billing of customers;
- Track and communicate shipment delays or documentation issues to our clients and overseas agent(s)
- Providing support to fellow associates, supervisors, and department managers as necessary
KNOWLEDGE, SKILLS, QUALIFICATIONS:
-1+ year of Air Import operations experience preferred. We are willing to train the right candidate.
-Effective interpersonal skills, including proven ability to listen, comprehend effectively, and communicate clearly and concisely to obtain positive results.
-Proactive and strong organization skills.
-Good Microsoft Office and computer skills.
-Excellent written and verbal communication skills.
-Thorough knowledge of domestic trucking including LTL, FTL and overweight cargo, incoterms.
-Cargowise experience is a plus.
-Previous experience in freight forwarding preferred.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Air import: 1 year (Preferred)
- Cargowise software: 1 year (Preferred)
Ability to Relocate:
- Elk Grove Village, IL 60007: Relocate before starting work (Required)
Work Location: In person