T86/ Air Operations Manager

Company Overview:

Founded in 2020 at New York, USA as Global Logistics Accelerator Solutions by a team of professionals with expertise and successful proven tracking records in cross border eCommerce, Global logistics, Freight Forwarding, Custom clearance, sorting center management, final mile delivery and technology infrastructure development. AGS has rapidly developed the USA operation networks in major gateways.

Our mission is to provide a Faster, Reliable & Cost-Efficient Global eCommerce delivery solutions to meet clients’ business needs.

Position Overview:

The T86 Manager works closely with airline and trucking vendors to provide clients with solutions to meet the cargo timeline and compliance requirements. The position facilitates the process from A-Z to ensure the air cargo is delivered to destinated consignee securely and accurately. The position assists the manager to build, expand, manage, supervise, and coordinate the day-to-day operations of the Air Export department.

Responsibilities:

· Maintain strong airlines and trucking vendor relationship and negotiate the airfreight and trucking rate quotation to ensure the profits of the company.

· Direct client solutions team and provide high-level and professional customer service to clients. Ensure customers’ service commitments are achieved and maintained.

· Direct the OP team to process air export documentations and related paperwork per client’s commodity requirements. (Experienced in DG is preferred)

· Oversee, guide, coordinate, and decision-making to ensure shipments are processed and completed based on the compliance requirements of Transportation Security Administration (TSA), IAC, STA, and IATA.

· Create, develop and improve Standard Operating Procedure (SOP) for OP team and ensure the procedure is being properly handled.

· Strong cost/procedure/urgency/safety control, vendor relation, exception management and customer satisfactions skills are required.

· Monitor and maintain air and trucking freight rate and pricing items in the system to keep billing accuracy.

· Monitor, maintain files and job documents for clients to ensure the work completed is in accordance with the final billing within the company posting policy timeframe.

· Prepare and review weekly, monthly status reports with the company directors.

· Direct and coordinate warehouse team to receive cargo, inspect the condition, and verify the piece count/weight, verify the packaging requirement (if there’s any special packaging requirements for such commodity) and ensure the export documentation is being entered accurately.

· Handle and deliver the documents to the airlines as needed and maintain the good business relationship with Ground Handling Agency for airlines receiving.

Experience and Qualifications:

• Minimum 3 years of T86 Operations Management experience is required.
• Proficient in computer operations (MS Outlook, Word, Excel, PPT, Freight forwarding systems such as Cargowise, etc).
• Excellent communication and rapports internally and externally, well-organized, detail-oriented, and able to follow through the work and prioritize.
• Excellent Verbal/written communication skills amid organizations.
• Multi-tasking and well-organized in details.

Job Types: Full-time, Contract

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Microsoft Office: 1 year (Preferred)
• T86 OP Management: 3 years (Preferred)

Ability to Relocate:

• Elk Grove Village, IL 60007: Relocate before starting work (Required)

Work Location: In person