Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!
Uses various methods of communication to ensure communications between critical access facilities, Benefis Health System providers and Mercy Flight air medical transport operations. Assists with completion of FAA required flight plans, involving receiving and sending destinations which may include airports or scene calls (working knowledge of longitude and latitude). Obtains patient information regarding medical condition, EMTALA indicators, and medical necessity documentation for air medical transportation.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures.
Education/License/Experience Requirements:
Uses various methods of communication to ensure communications between critical access facilities, Benefis Health System providers and Mercy Flight air medical transport operations. Assists with completion of FAA required flight plans, involving receiving and sending destinations which may include airports or scene calls (working knowledge of longitude and latitude). Obtains patient information regarding medical condition, EMTALA indicators, and medical necessity documentation for air medical transportation.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures.
Education/License/Experience Requirements:
- High School diploma or equivalent required
- Associate degree preferred
- Three to five years of experience in Public Safety Answering Points (PSAP) or interprofessional experience preferred
- EMT / CNA equivalency or higher preferred
- Certified Flight Communicator training successfully completed within 6 months of hire