Aide To The Director Of Regulatory Services

Salary : $70,919.68 - $91,584.48 Annually
Location : Minneapolis, MN
Job Type: Full-time
Job Number: 2024-00003
Department:Regulatory Services
Division: Operations & Engagement
Opening Date: 01/24/2024
Closing Date: 2/11/2024 11:59 PM Central
FLSA: Non-Exempt
Bargaining Unit: CNR
Position Description
This position is responsible for providing high level administrative support to Regulatory Services leadership and successfully manage in-office culture and operations for a successful team.
Working Location: This position currently works on-site only.
A resume is required. You must attach and update resume to your application.
Job Duties and Responsibilities

1. Screen, research, prioritize, and follow up on incoming issues and concerns addressed to the Department Director, including those of sensitive or private nature, determining an appropriate referral, or response.
2. Prioritize inquiries and requests while troubleshooting conflicts and making judgments and recommendations to ensure smooth day-to-day operations of the department.
3. Manage communications and update directors to ensure information is provided in an accurate and responsive manner.
4. Manage Director of Regulatory Services' and Director of Operations & Engagement calendars effectively and meeting priorities.
5. Coordinate smooth and accurate communication between the Director's office and internal departments and/or external organizations/persons; demonstrating leadership to maintain credibility, privacy, trust and support.
6. Act as liaison with the offices of the Mayor, Elected Officials, City Department Heads, other City staff, independent boards, and other governmental or quasi-governmental agencies, non-profits, private industry groups and members of the public for the Director and Deputy Director.
7. Assist with research, surveys, evaluation, and analysis on a variety of policies, procedures and ordinances, and report on findings and recommendations.
8. Serve as the department's HRIS Representative, managing employees step increases and confidential personnel files or HR matters, as well as assist with hiring, interview panels, reviewing resumes/supplemental questions and setting up new hires.
9. Make recommendations and provide constructive feedback on department priorities to leadership on projects, pilot programs and other operational activities.
10. Serve as the department's IT representative, managing and approving IT tickets and other technology or space requests and leveraging technology to support department projects.
11. Manage the department's Purchasing Card Program, managing supply orders, supporting staff in processing conference fees or other online orders.
12. Assist in creating, proof reading and editing emails, presentations, publications, newsletters, contracts and other communications or documents.
13. Serve as the department's liaison between internal and external customers with Council and other City departments.
14. Assist with research, surveys, evaluation, and analysis on a variety of policies, procedures and ordinances, and report on findings and recommendations.
15. Lead projects department wide that pertain to office conditions and workplace culture.
16. Manage day to day operations of the office.
17. Function as departmental representative by serving on various committees and task forces in roles such as Property Service/Department Security Liaison and Risk Management Safety Committee member.
18. Manage Director of Regulatory Services and the Director of Operations and Engagement's travel.

Working Condition:Office environment.
Required Qualifications
Minimum Education:
Bachelors Degree in Business Administration, Public Administration, Political Science or related field.
Minimum Experience:
Three years of related work experience.
Equivalency
An equivalent combination of education and experience closely related to the duties of the position MAY be considered.
Desirable Qualifications -- Language
Bilingual skills in Spanish, Somali, Amharic, Oromo, Hmong, Vietnamese and/or Lao.
Desirable Qualifications -- Cultural competency
Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds.
Selection Process
The selection process will consist of one or more of the following steps: a rating of relevant education and experience (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background CheckThe City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.
Union Representation
This position is not represented (CNR) by a bargaining unit. For more information please visit:
Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire three months after it has been established.
Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.
Knowledge, Skills and Abilities

1. Ability to relate and work effectively with people from diverse cultural, economic and ethnic backgrounds
2. Strong written and verbal communication skills
3. Strong project management skills
4. Ability to adapt and balance multiple projects at the same time
5. High level of organization and the ability to meet deadlines and manage conflicting priorities
6. Ability to work effectively with staff at all levels across the organization
7. Innate ability to anticipate issues and resolve them before they create a significant impact
8. Ability to apply equity lens to work.
9. Knowledge of the operations of City government
10. Knowledge of administrative procedures, time management
11. Knowledge of office practices and equipment

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.
The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.
Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being.
Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page.
New 12 weeks of paid Parental Leave.
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.
Insurance
Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.
Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.
Benefits
Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements.
Retirement
City employees earn a pension and may choose to participate in additional retirement savings programs.

• Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
• Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).

Transportation
Eligible City employees may choose to participate in the following transportation programs:

• Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
• Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs--such as qualified parking and van pool expenses--with pre-tax dollars

.
Learning and development
To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University and St. Mary's University of Minnesota are available to City employees.
Other perks
Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program, technology discounts and more.
01
What is the highest level of degree you have successfully completed in Business Administration, Public Administration, Political Science, or relative field?

• No Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

02
How many years of work experience do you have in a high level administrative support?

• None
• Less than 1 year
• 1 year but less than 3
• 3 years but less than 5
• 5 years but less than 7
• 7 or more years

03
Indicate how many years of project management experience you have.

• None
• Less than 1 year
• 1 year but less than 3
• 3 years but less than 5
• 5 or more years

04
Indicate years of experience providing executive level written communications.

• None
• Less than 1 year
• 1 year but less than 3
• 3 years but less than 5
• 5 or more years

05
Do you have experience working in local government?

• Yes
• No

06
There are currently six foreign languages that are prevalent in Minneapolis (Spanish, Hmong, Somali, Laotian, Oromo, and Amharic). Please select which of the following languages you are fluent in. (Check all that apply):

• Spanish
• Hmong
• Somali
• Laotian
• Oromo
• Amharic
• Vietnamese
• American Sign Language
• I am not fluent in any of the above languages.

07
How did you find out about this position? (Select all that apply)

• Recruiter
• City of Minneapolis website
• City of Minneapolis employee
• City of Minneapolis job interest card
• City of Minneapolis Career Opportunities Bulletin
• Friend or family member
• League of Minnesota Cities website
• Diversityjobs.com website
• Governmentjobs.com website
• Indeed.com website
• Minnesotajobs.com website
• Minnesota Council of Nonprofits Website
• Other website
• LinkedIn
• Twitter
• Facebook
• Other social media site
• Newspaper
• Other media
• College or University
• Community organization
• Job Fair
• Professional association
• Site Visit

08
Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).
Required Question