Agreement Manager - Energy Storage

Wartsila is leading the transition towards a 100% renewable energy future. We Wartsilians help our customers unlock the value of energy transition by optimizing their energy systems and future-proofing their assets. Did you know Wartsila has delivered 73 GW of power plant capacity in 180 countries around the world, including 80 Energy Storage systems? In this era of innovation and fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Want to join the ride?

If you are a dynamic and energetic person and enjoy working in a challenging and exciting multicultural environment, are a team player who is creative and thinks outside the box, constantly seeking to improve performance by setting and exceeding your targets, read on!

In the Wartsila Energy - ES&O Lifecycle Management, we are looking for anAgreement Manager for a growing Energy Storage market in North America. The position will report to the Sr. Agreement Manager, Energy Storage and be based in Houston, United States although other locations can be considered. The role will be primaly remote with occasional traveling to customer sites or Houston office. 

The Agreement Manager is accountable for overall performance of the assigned agreement and warranty customers including agreement renewals, upselling, customer care and lifecycle services delivery during the lifecycle of the ESS installations. This includes driving financial, operative, and technical performance of customer installations, identification of customer pain points and addressing those with corrective actions. The Agreement Manager will also secure customer investments and minimize related financial risks and ensure customer profitability by proactively identifying performance improvement measures. The Agreement Manager will work closely with the other ES&O teams to ensure a seamless process from project delivery into lifecycle support.

Accountability:

Commercial and overall performance of assigned agreement and warranty contracts including renewals, upselling, and lifecycle margin.

Operative and technical performance of customer battery Energy Storage system, identification of customer pain points and addressing those with corrective actions.

Identify performance improvement measures together with Expertise Centres and Business Line

Customer satisfaction

Collecting receivables in a timely manner

Main responsibilities:

Execute assigned contracts accordance with Wartsila Services guidelines, the Contract Management process and general management practices in a safe and cost-effective way.

Implement Contract Management action plans, processes, and guidelines in the assigned responsibility area.

Follow-up customer satisfaction and ensure that agreed actions are taken in the area or in the assigned responsibility area.

Plan, budget and manage result of the work within the scope of the contract.

Optimize assets such as inventories, receivables, fixed assets etc. tied to the contract.

Maintain good internal and external stakeholder relationships.

Ensure quality of work related to the contract execution.

Follow up financial, operative, and technical performance through reviews and reporting and take corrective actions.

Maintaining customer related data in CRM.

Travel requirement - 10% to 15% traveling to customer sites or Houston office.

Requirements

Bachelor's or master's degree in engineering, economics or similar is required for this role. Candidates must have at least five (5) years of experience in contract management and administration, preferably in the energy generation industry but other industries will be considered. Demonstrated success in managing, writing, reviewing, and negotiating large, complex, and non-standard agreements is a must. Solid knowledge of legal and contractual laws governing projects would be an advantage.

Last application date: 17/01/2024 

Why you and us
You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.

Successful applicant must be authorized to work in the USA without sponsorship. We look forward to hearing from you. Qualified candidates must apply online: https://www.wartsila.com/careers

Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law. Wartsila North America values our employees. We offer a competitive salary and comprehensive benefits package. Wartsila North America is an EOE/AA employer.

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