Aesthetician

Medical Office Emsella and Emsculpt NEO Technician

Full Time - (Mon-Fri from 9:00 am to 5:00 pm)

About StayDry Med Centers and Shape Med Centers

StayDry Med Centers of North Raleigh/Wake Forest is a unique medical facility that specializes in the non-invasive and non-surgical treatment of bladder leaks and incontinence. In addition we have the Shape Med Centers section of the business that offers Emsculpt NEO which is a non invasive body contouring machine that eliminates FAT and increases MUSCLE tone. With offices in Charlotte, Mooresville, Cary and Raleigh and two locations in Florida, StayDry Med Centers is one of the fastest growing providers of electro-magnetic incontinence therapy in the Southeast.

StayDry Med Centers is a family of professionals. We are searching for an empathetic and caring part-time Medical Professional with a warm and inviting personality to join our team as an Emsella Technician (EM Tech). StayDry EM Techs play an important roll in helping our patients regain their confidence, dignity and self-esteem by eliminating bladder leaks and incontinence in both men and women.

StayDry Med Centers uses the FDA-cleared Emsella Chair to rebuild strength in the pelvic floor. The medical device uses Hi Intensity Focused Electro-Magnetic energy (HIFEM) to contract and stimulate muscles. Emsella treatments simulate 11,200 Kegel exercises in 28 minutes. This therapy is completely non-invasive and patients remain fully clothed at all times.

For those suffering with bladder leakage, this treatment is life-changing. 40% of our patients are men who are recovering from prostatectomies and other prostate conditions; and the other 60% are women who have weakened pelvic floors from age, child birth, menopause, pelvic floor surgery, or any number of urological conditions.

Our North Raleigh office opened in November 2022 and has multiple Emsella Chairs in private treatment rooms. Although our offices are small, we have big hearts and truly try to help our patients with the courtesy, respect and dignity they expect and deserve. Our Shape Med Centers concept was added to the mix in February 2024 in Cary and we have seen tremendous growth with patients who are excited to eliminate fat and increase muscle all non surgically with Emsculpt NEO. We are the local experts in both of these amazing new modalities.

We do this by following our Core Values:

• Be Warm and Inviting
• Learn & Educate
• Serve with Honesty, Integrity and Empathy
• Exceed Expectations
• Family of Professionals

If this sounds like you, please apply.

Role Description

While a medical or esthetic background is not required, the ideal candidate has at least one year of experience in a medical office, clinic or med spa. They should be familiar with the day-to-day routine of a typical medical office or med spa specifically including meeting and greeting patients; interaction and communication for intakes and consults; checking them in and out on the computer system, inbound and outbound phone calls and more. Medical aestheticians with experience operation technologies like EMTone, EMFemme, EMSculpt, EMSculpt NEO, or even CoolSculpting and CoolTone are encouraged to apply.

Emsella and Emsculpt NEO treatments are not covered by insurance; therefore, candidates should possess strong communication and presentation skills, solid administrative abilities; and sales experience.

Becoming a BTL Emsella Technician is the perfect role for professionals looking for a slower paced, single-focused work environment and who enjoy doing good for others.

Responsibilities:

• Provide the very best patient experience possible, maintaining patient confidentiality and commitment to safety.
• Greet and treat all patients with respect and a warm and inviting personality in person, by phone or electronically. Happy People Make People Happy.
• Screen potential patients who inquire about our StayDry Med Center or Shape Med Centers services and properly document initial patient medical and marketing information in our Patient Management System.
• Schedule consults and appointments
• Conduct initial patient consults, complete contraindications review and gather patient health and wellness history on StayDry and ShapeMed Intake forms.
• Consult and educate the patient about bladder Emsella Treatments, StayDry Med Centers, Emsculpt NEO Payment Options and professionally recommend and propose best treatment program for the patient
• Perform new patient administration tasks including processing payments, receipts, scanning and sending medical records to Medical Director, follow up appointments, and follow up consults.
• Administer Emsella Treatments to patients by making them as comfortable as possible, educate and answer their questions, properly position the patient on the medical device and operate the Emsella Medical Chair as trained by Emsella and the Center Manager.
• Administer Emsculpt NEO treatments to patients
• Document all patient interactions in Patient Management System.
• Follow up with active prospective patients regarding treatment recommendations
• Recommend and promote StayStrong Monthly Maintenance programs.
• Send information and brochures to patients as requested and thank you notes for physician and patient referrals
• Ask for referrals and reviews
• Help maintain a professional, clean, and sanitized office and work area & personal appearance.
• Be curious and take the initiative to learn more about the conditions affecting our patients including overviews, causes, treatments, and medications.
• Participate in community events promoting StayDry Med Centers and Shape Med Centers
• Perform other duties as assigned
• Be a team player in the North Raleigh and Cary offices and among all StayDry/Shape Offices. We Win Together.

Desired Education, Background and Experience

Please apply if you have experience in an environment where you have had to work directly with prospects and clients or patients, put the needs of others first, multi-task while staying organized and be a good team player. Seasoned employees encouraged to apply.

Here is some great background, education or training to have:

While a medical or med spa background is not required, the ideal candidate has 10 years of work experience with at lease one year in a medical office, clinic or med spa. They should be familiar with the day-to-day routine of a typical medical office specifically including meeting and greeting patients; interaction and communication for intakes and consults; checking them in and out on the computer system, inbound and outbound phone calls and more.

Medical aestheticians with experience operation technologies like EMTone, EMFemme, EMSculpt, EMSculpt NEO, or even CoolSculpting and CoolTone are encouraged to apply.

Emsella and Emsculpt NEO treatments are not covered by insurance; therefore, candidates should possess strong communication and presentation skills, solid administrative abilities; and sales experience. Previous experience in med spas, nursing, physical therapy, a medical office, sales or hospitality is helpful.

Training and Coaching Provided

This position is somewhat clinical in nature and to a larger degree relationship selling. We will coach you through our empathic approach to Patient Relationships and you will learn on the job to become a Certified EM Technician. It’s fun, it’s easy, and you can really make a difference in people’s lives.

StayDry Centers is Professional

The Emsella Chair really works and is backed by published peer-reviewed clinical research. 90-95% of the patients reported an improved quality of life.

StayDry Centers is locally owned and staffed by experienced professionals in the medical spa field. Board-certified Medical Directors review each Patient’s medical history to ensure safety and optimal results.

Visit www.staydrycenters.com and/or www.shapemedcenters.com to learn more and find us on Facebook, YouTube and Instagram.

For the long-term health and safety of our Team Members and Patients

StayDry Centers strictly adheres to all required and recommended OSHA and CDC protocols to mitigate the spread of Covid-19 and other viruses.

A pacemaker, defibrillator, neurostimulator or any implanted electronic device is medically contraindicated with the Emsella treatment and is a disqualifier to becoming an Emsella/Emsculpt Technician with us.

Before an offer of employment is extended all of the following are required and will be performed at our expense: 1) verified employment history, 2) reference check, 3) passing background check, and 4) negative Covid-19 testing if required.

The Offer:

$22 to $24 / hour

Paid Time Off

Monthly Bonus Plan

Free Parking

Professional Location

Clean Break Room and Restroom

Paid Holidays

Scrubs Uniform and PPE Provided
Free Emsella and Emsculpt NEO Technician Certification

Free Emsella treatments and discounted Emsculpt NEO treatments

Equal Employment Opportunity Commission Employer

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Free parking
• Paid time off
• Paid training

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Wake Forest, NC 27587: Relocate before starting work (Required)

Work Location: In person