Address
Form of workAdvanced Ticket SellerDepartment: Ticket Operations Reports to: Ticket Operations Manager Job Classification: Non-exempt / hourly
City/State: Oakland, CA
About the A's:
The Oakland A's are a baseball team founded in 1901. They have a rich history, having won nine World Series championships and 15 American League pennants. The A's are known for pioneering the "Moneyball" approach to team-building, which focuses on using statistical analysis to identify undervalued players.
In addition to their success on the field, the Oakland A's also have a positive and dynamic work culture. They have been recognized twice as the Front Office Sports, Best Employers in Sports.
The A's are defined by their core pillars of being Dynamic, Innovative, and Inclusive. Working for the A's offers the opportunity to be part of an innovative organization that values its employees and strives to create a positive work environment.
Description:
Diversity, Equity, and Inclusion are in our organizational DNA. Our commitment to these values is unwavering - on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies diverse voices. Combining a collaborative and innovative work environment with talented and diverse team members, we've created a workforce in which every team member has the tools to reach their full potential.
The Advanced Ticket Seller role is a part time position that will be reporting directly to the Ticket Operations Manager.
Responsibilities:
Additional duties may include:
Qualifications/Requirements:
In adherence to California's Pay Transparency Act (SB 1162), the base hourly rate for this role is $16.50, consistent with California's minimum wage requirement.
The Oakland A's Diversity Statement:
Diversity Statement Diversity, Equity, and Inclusion are in our organizational DNA. Our commitment to these values is unwavering - on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies diverse voices. Combining a collaborative and innovative work environment with talented and diverse team members, we've created a workforce in which every team member has the tools to reach their full potential.
Equal Opportunity Consideration:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
City/State: Oakland, CA
About the A's:
The Oakland A's are a baseball team founded in 1901. They have a rich history, having won nine World Series championships and 15 American League pennants. The A's are known for pioneering the "Moneyball" approach to team-building, which focuses on using statistical analysis to identify undervalued players.
In addition to their success on the field, the Oakland A's also have a positive and dynamic work culture. They have been recognized twice as the Front Office Sports, Best Employers in Sports.
The A's are defined by their core pillars of being Dynamic, Innovative, and Inclusive. Working for the A's offers the opportunity to be part of an innovative organization that values its employees and strives to create a positive work environment.
Description:
Diversity, Equity, and Inclusion are in our organizational DNA. Our commitment to these values is unwavering - on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies diverse voices. Combining a collaborative and innovative work environment with talented and diverse team members, we've created a workforce in which every team member has the tools to reach their full potential.
The Advanced Ticket Seller role is a part time position that will be reporting directly to the Ticket Operations Manager.
Responsibilities:
- Provide overall Ticket Operations, Ticket Services and event hospitality assistance as needed.
- Provide superior customer service to Oakland A's patrons in person at the A's Box Office, and anywhere the seller is in uniform on property.
- Demonstrate a complete understanding of the Coliseum seating configuration, pricing structure, amenities, and fan policies in order to service all patron needs.
- Develop proficiency with all digital ticketing initiatives, including ProVenue, My A's Tickets and MLB.com Ballpark App.
- Represent the organization in a professional manner, consistent with company philosophies and culture
- Other duties as assigned
Additional duties may include:
- Support for A's season ticket holders by selling additional season tickets and parking passes, processing ticket exchanges, and troubleshooting all season ticket orders as needed.
- Answer incoming phone calls as needed on both game day and non-game day in a professional and polite manner with the ability to answer all ticket and fan related questions.
- Work with, and maintain season, group, and individual ticket accounts for the Oakland A's.
Qualifications/Requirements:
- Ability to perform work in a fast-paced environment
- Excellent verbal communication and interpersonal skills
- Previous customer service experience preferred
- Strong organizational skills and attention to detail
- Candidates must be enthusiastic with a strong work ethic
- Ability to work flexible hour including nights, weekends and holidays
In adherence to California's Pay Transparency Act (SB 1162), the base hourly rate for this role is $16.50, consistent with California's minimum wage requirement.
The Oakland A's Diversity Statement:
Diversity Statement Diversity, Equity, and Inclusion are in our organizational DNA. Our commitment to these values is unwavering - on and off the field. Together, we continue to build an inclusive, innovative, and dynamic culture that encourages, supports, and celebrates belonging and amplifies diverse voices. Combining a collaborative and innovative work environment with talented and diverse team members, we've created a workforce in which every team member has the tools to reach their full potential.
Equal Opportunity Consideration:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
