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Form of workPosition Title: Box Office Ticket Seller
Rate of Pay: $17.00 per hour
Position Purpose:
Sells tickets to various events through the Box Office. This is a seasonal/temporary position not to exceed 122 days.
TO APPLY PLEASE VISIT: www.ocfair.com/jobs
Essential Functions:
- Sells tickets to patrons for ticketed events held on the fairgrounds using a computerized ticketing system.
- Handles multiple ticket types for reserved seats at multiple venues.
- Provides excellent customer service to Fair patrons by communicating seating options, answering questions and providing information about shows and events.
- Coordinates house seat orders, working with VIPs and artist management.
- Works with the Marketing Department to fulfill special promotions and sponsorship ticketing needs.
- Coordinates sales and fulfillment of annual passes, including badges and tickets.
- Provides accurate change and maintains accurate inventory of all tickets sold and unsold.
- Processes credit card purchase transactions.
This description in no way implies that these are the only duties to be performed by the employee occupying this position.
Qualifications:
- Must be at least 18 years of age.
- Previous experience handling and exchanging money accurately required, along with the ability to balance out at the end of each shift with minimal discrepancies, if any.
- Demonstrated excellent customer service skills a must.
- Must be familiar with complex ticket types and be able to operate a ticketing system.
- Must be detail-oriented with the ability to apply basic mathematical skills.
- Must be available to work all 23 days of the annual OC Fair.
- Ability to work outside the normal business day/week as demanded by events and programs.
Preferences:
- Knowledge of Ticketmaster is strongly preferred.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk and must constantly use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Must be able to sit in a confined ticket booth for extended periods of time.
Work Environment:
Will work in a fast-paced, environment in an indoor, and possibly outdoor environment during all types of weather. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderately quiet, however louder noise levels may be experienced during outdoor events and when in larger event buildings.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Will be required to perform other duties as directed, requested or assigned.
