Admissions Specialist Acute 3P-11P

We are seeking a detail-oriented and compassionate individual to join our team as an Admissions Specialist at Delta Specialty Hospital. In this role, you will play a vital role in ensuring a smooth and efficient admissions process for incoming patients. Your strong communication skills, attention to detail, and ability to collaborate with various stakeholders will contribute to the high-quality care we provide. Delta Specialty Hospital is a renowned healthcare facility committed to providing exceptional mental health services to our community and in Intake and Admissions, you can make a real difference in the lives of our patients as well as continue to grow in your career in behavioral healthcare.

Key Responsibilities:

·       Facilitate admissions and assessment processes, ensuring a seamless transition for incoming patients.

·       Respond to inquiries about our facility in a timely manner, providing accurate and helpful information.

·       Schedule and conduct pre-admission assessments, communicating recommendations to patients and their families.

·       Collaborate with medical and psychiatric personnel to ensure appropriate recommendations and admissions.

·       Coordinate admissions and transfers between levels of care, maintaining continuity of care for our patients.

·       Communicate projected admissions promptly to designated internal representatives.

·       Perform insurance benefit verifications and share relevant information with patients, families, and facility staff.

·       Obtain required medical admission documentation prior to patient admission and secure pre-authorization for treatment.

·       Assist therapists with concurrent reviews to ensure continued treatment and advocate for patients with insurance companies.

·       Coordinate and facilitate peer-to-peer reviews as necessary, working closely with the treatment team.

·       Provide ongoing assessment of patient status throughout the admissions process.

·       Communicate treatment recommendations to other teams for comprehensive and coordinated care.

·       Maintain a positive, empathetic, and professional attitude towards customers, prioritizing patient safety and addressing concerns promptly.

·       Conduct safety checks and ensure appropriate supervision based on individualized guidelines. 

We are looking for a detail-oriented and compassionate individual who is committed to providing exceptional patient care and ensuring a smooth admissions process. If you possess the necessary qualifications and are dedicated to delivering high-quality services, we encourage you to apply.

Qualifications:

·       Bachelor's degree in Behavioral Science, Social Services Field, or a related discipline. Alternatively, may require registration as a nurse, in which case, an Associate's degree in nursing or successful completion of an LPN or LVN training program may be the minimum requirement.

·       For states where therapists may act in this role, a master's degree in a therapeutic field is preferred.

·       One or more years of experience working with individuals in a clinical or observational capacity within the relevant area of specialty for the facility is preferred.

Licenses/Designations/Certifications:

·       Licensure in the area of clinical specialty as designated by the state in which the facility operates, as preferred.

·       CPR and de-escalation/restraint certification required (training available upon hire and offered by the facility).

·       First aid certification may be required based on state or facility requirements.