Admissions Representative

We are seeking Enthusiastic and Organized individuals to join our Admissions Team in Jacksonville, NC.

We offer an extensive benefits package, including 401(k), after 30 days of full-time employment, as well as 2 weeks of paid time off after 90 days!

We are led by our passionate professionals, and have helped hundreds of students prepare for new career opportunities, assisting them through the entire career training process. We start with exploring their career interests, through the financial aid options, and the registration process, to graduation and the beginning of their new career.

Job Summary
The Admissions Representative is responsible for providing customer service and information to prospective students that are interested in pursuing career education and training. This position is responsible for conducting outbound telephone calls to individuals that have inquired about campus programs of study, meeting with prospective students, answering questions, hosting campus tours, conducting interviews, facilitating enrollments, and participating in new-student orientation. The Admissions Representative will routinely communicate with students throughout their educational experience.

Essential Functions

• Conduct outbound and inbound telephone calls, text, and e-mails; responding timely to all inquiries
• Share information with prospective students, within the framework of Ancora's Code of Conduct, state and federal accreditation guidelines
• Schedule campus visits for prospective students, conduct campus tours, and facilitate registrations
• Follow-up with new students ensuring their positive transition to being an active student Contribute to team initiatives and outcomes by Ancora Education’s demonstrated success in collaborating with diverse groups of employees and customers
• Strong presentation skills
• Ability to deliver consistent levels of energy and enthusiasm
• Thrives in an observation/coaching style environment
• Proactive problem solving skills
• Ability to handle frequent interruptions and work independently
• Competent in priority setting
• Ability to foster creativity
• Strong computer software skills including Google Suite, in addition to industry related software applications

Preferred

• Associate’s degree in a related area from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education
• A track record of being successful in high-volume customer service setting
• Experience with CampusVue and/or Lead Square software

Typical Work Hours:

Monday through Thursday start times are between 8 - 11am, end times are 6 - 8pm;Friday start times are between 8 - 9am, end times are between 5 - 6pm;Saturday and Sunday as needed. This position is eligible for overtime pay.

Ancora Education is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. All employment decisions are made without regard to individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $41,600.00 per year

Benefits:

• 401(k)
• 401(k) 2% match
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Campus Vue: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Lead Square: 1 year (Preferred)
• Recruiting: 1 year (Preferred)
• High Volume, Dial AUX Call Center: 1 year (Preferred)
• Admissions Rep employment: 1 year (Preferred)

Ability to Commute:

• Jacksonville, NC 28546 (Required)

Ability to Relocate:

• Jacksonville, NC 28546: Relocate before starting work (Required)

Work Location: In person