Admissions Counselor,Msw, Lsw, Lpc, Lcdc, Cdca, Lmft

Overview

OHP is looking for a full-time Admissions Counselor 

 

PURPOSE STATEMENT: 

Clinical professional responsible for facilitating admissions, clinical intake assessments and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resources utilization. 

 

*Every Friday and Saturday or every other Friday and Saturday*

Responsibilities

ESSENTIAL FUNCTIONS: 

• Respond to inquiries about the facility within facility policy timeframes. 
• Ability to develop therapeutic relationships with patients and families. 
• Perform benefit eligibility to ensure patient benefits are active at the time of admission.  Communicate benefit eligibility to the business office and the patient or significant other. 
• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.  
• Coordinate admission and transfer from referral sources and between levels of care within the facility. 

• Maintain knowledge of milieu management. 
• Communicate projected admissions to designated internal representatives promptly.  
• Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission.  
• Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family. 
• Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.  

• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.  
• Admit patient in the registration and accounting system.  Complete all admission and consent forms with the patient. 
• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. 

OTHER FUNCTIONS:  

• Perform other functions and tasks as assigned. 

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: 

• Bachelor's or Master's degree in a social services field preferred.  
• Three or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.  

• Experience in the managed care pre-certification process, level of care assessments and utilization preferred. 

LICENSES/DESIGNATIONS/CERTIFICATIONS:  

• MSW, LSW, LPC, LCDC, CDCA, LMFT 
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). 
• First aid may be required based on state or facility. 

Employment Type: FULL_TIME