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SalaryAdmissions Counselor
The Admissions Counselor for Rowan Global in the Division of Strategic Enrollment Management supports all stages of the recruitment and admissions process to drive applications for, and enrollments in, Rowan Global academic programs. Reporting to the Director of Graduate and Online Admissions, the Admissions Counselor is responsible for engaging in all aspects of admission and recruitment efforts including prospective student outreach and ongoing consultation, as well as participation in a range of in-person and virtual recruitment activities.
The Admissions Counselor will support efforts to achieve critical University enrollment goals by collaborating with academic program coordinators, members of the marketing team, and peers across the Division of Strategic Enrollment Management.
The Admissions Counselor will gain expertise around an assigned portfolio of Rowan Global programs, to recruit and support prospective graduate, online, and nontraditional undergraduate students from across the country. Recruitment activities include individual and group presentations; coordinating with recruitment partners to ensure accurate and seamless representation of Rowan University; holding virtual and in-person student office hours; and representing Rowan University to prospective students and influencers at regional and national events.
The Admissions Counselor will participate on Divisional and University committees and in related professional association activities.
Primary Responsibilities
- Engage prospective students and applicants via telephone, email, and in person appointments to promote Rowan University, provide information on available programs, and assist through the admission process.
- Provide prospective students and applicants with information about degree and non-degree programs, relevant admissions requirements and eligibility, financial aid and other funding resources, and anticipated resulting career opportunities.
- Process and review application materials including transcripts, resumes, certifications, licensures, essays, test scores, etc.
- Evaluate current recruitment techniques and recommend additional best practices.
- Provide support and guidance to Global Admissions Team Student Workers.
- Help coordinate and participate in Rowan Global sponsored recruitment events.
- Help fulfill requests from departments for attendance at off-campus recruitment events and conferences.
- Work with the Director of Graduate and Online Admissions and marketing team to develop and optimize strategic communication and engagement plans.
- Collaborate with academic coordinators to develop recruitment strategies and provide updates on enrollment data.
- Accurately update student records through Rowan's Information Systems (Banner SIS, Slate CRM).
- Provide reports to the Director of Graduate and Online Admissions detailing results of outreach and campaign efforts.
- Comply with federal and/or state laws and regulations, including FERPA.
Qualifications
Required
- Bachelor's Degree
- Minimum two years of experience in university admissions, recruitment, or Enrollment Management.
- Ability to prioritize multiple tasks and maintain a high level of confidentiality and professionalism.
- Ability to work independently, take initiative, as well as work as a team member.
- Excellent written and verbal communication skills, with the ability to present dynamically to a variety of constituencies.
- Demonstrated effectiveness authoring clear, concise, grammatically- and factually-correct correspondence.
- Demonstrated commitment and ability to work with a diverse group of students, faculty, staff, and constituents in support of campus and department mission.
- Exceptional listening and comprehension skills, with strong interpersonal skills.
- Excellent customer service, interpersonal skills, and positive attitude.
- Ability to work evenings and weekends, as needed.
- Willingness and ability to travel locally.
Preferred
- Experience working with non-traditional, online, and adult-learner undergraduate students and graduate students.
- Knowledge of the Slate CRM system.
- Experience with CRM and Student Information Systems data resources preferred.
Notes
- Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
- Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
- Only completed online applications submitted on or before the posted deadline will be considered.
