Admissions Associate Northern Region

The Admissions Associate coordinates all admitting department operations in a nursing home environment. Ensures compliance with applicable standards. Being an Admissions Associate oversees the in-patient/out-patient functions, bed assignments, and completion of preliminary paperwork for entering patients. Works with medical, nursing and accounting staff to ensure appropriate patient placement. Additionally, Admissions Associate confirms that all insurance benefits coverage meets standards of admission as dictated by policy. As part of a strong multi-facility team, the ideal candidate will positively contribute to the philosophy and goals of the organization i.e. mission, values and a person-centered approach. Reports to our Admissions Liaison/Operations Leadership.

This position is hybrid with periodically working from facilities.

Schedule:

• Monday - Friday 8 am-5 pm
• On-call weekend and holidays

Job Duties:

• Data entry and communication with insurance companies.
• Work with Hospital Case Managers to admit patients to facility, work with Admissions Director, verify insurance eligibility, etc.
• You will receive and review all inquiries regarding facility admissions via telephone, email, fax and in person.
• Admission agreement packets, answer questions regarding facility services to prospective patients and families.
• Nursing Home Experience or Healthcare experience preferred
• Strong personal skills needed
• Establish excellent relationships with referral sources and community members.
• Clinical review of potential admissions and contact with patient/family to prepare them for admission, as needed.
• Expedites flow of admissions through timely decision making and collaboration with all involved parties as necessary.
• Obtain verification or authorization of payment source(s)
• Document referrals and outcomes of each potential referral
• Maintain Admission Log
• Understand the impact of reimbursement for various payer sources including, but not limited to, Medicare, MaineCare and Managed Care.
• Maintain daily census and mix goals per facility budget.
• Produce required reports, summaries and recommendations.
• Make regular visits to area hospitals to inquire about referrals and build relationships, as needed
• Communicate admission information to facilities in a timely manner.
• Effective and timely collection of clinical data relevant to the patient/resident’s care, MDS completion and care plan development.
• Obtains pre-certification from insurance companies, as needed
• Promote excellent customer service skills and role-model consistently.
• Collaborate with COO regarding written policies and procedures associated with admissions and associated functions.
• Represent the northern facilities at vendor fairs, expos and functions related to marketing and sales activities.
• Maintain excellent working relationships with all internal and external colleagues

Skills and Abilities

• Excellence in your work is a priority
• Excellent typing skills and be proficient E-mail, Calendars, and Microsoft Office Software.
• Understanding of functions and use of office equipment (including computer, fax, copier, printer, postage machine, and phone system, etc.)
• High level Customer Service skills.
• Flexible and a strong prioritization skills.
• Able to deal tactfully with personnel, residents, family members, visitors, and the general public.
• Able and willing to work harmoniously with professional and non-professional personnel.
• Must be willing to seek out new methods and principals and incorporate them into our processes

Minimum Qualifications:

• Medical Terminology preferred
• Must be a Maine resident
• High School Diploma or equivalent
• Will need reliable transportation to periodically travel to facilities
• Must be able to write the English language in a legible and understandable manner

We want to support your work and life balance, so we have flexible shifts available – and would love to speak with you about what interests you.

• Pay On Demand: Daily access to your paycheck
• Tuition reimbursement and Tuition Loan Forgiveness
• Eligible employees have access to full benefits; medical, dental, vision, and disability
• Employer paid life insurance
• Flexible savings account, including medical & dependent
• Paid Time Off available to all employees
• 401(k) Retirement savings program

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Data entry: 1 year (Required)
• Customer service: 1 year (Preferred)

Work Location: Hybrid remote in South Portland, ME 04106