Admissions and Records Officer

Northeastern offers a rewarding working environment for our students and employees. Our faculty and staff are smart, dedicated people who work to create an excellent urban university experience for bright and motivated students.
Job Summary:
IN THIS ROLE YOU WILL:
Perform a wide variety of detailed tasks which require initiative and advanced judgment along with the ability to maintain privacy and confidentiality in relation to the Family Educational Rights and Privacy Act (FERPA) and other applicable state and federal laws. You will have or develop an in-depth knowledge of student records, the Registrar's Office, and Enrollment Services, along with developing a good understanding of the entire University system. This knowledge is utilized on a daily basis when communicating with faculty, staff and all categories of students. You will be customer-service focused, detail-oriented and comfortable with technology including proficiency in Microsoft Office Suite (e.g., Word, Excel, and Publisher), Google Suite (Docs, Sheets, and Drive), and Adobe Acrobat Pro.
Job Description:
RESPONSIBILITIES:

• Process both graduate and undergraduate graduation applications from submission to final approval.
• Verify materials submitted by students and faculty for completeness and accuracy, entering information into Banner student information system.
• Contact and follow up with students and academic programs regarding outstanding requirements, coordinating compliance with University requirements and policy exceptions.
• Maintain all Memoranda of Understanding (MOU) to ensure adherence to obligations for degree processing.
• Work with College of Graduate Studies and Research (CGSR), ensuring thesis requirements are met.
• Process commencement fee holds.
• Conduct policy and procedure research for faculty when requested.
• Maintain and update degree requirement documentation for undergraduate and programs, reviewing website and catalog for consistency.
• Create graphics-ready graduate section of commencement booklet, assisting with proofing of full commencement program.
• Create diploma and certificate orders for third party vendor, order diplomas and certificates via vendor's site, and coordinate diploma distribution.
• Process duplicate and replacement diploma orders.
• Create and maintain Registrar's Office student and departmental forms in Adobe, serving as functional backup for all Registrar's Office web pages.
• Collaborate with Coordinator of Transfer Articulation and Degree Audit on creation of new and maintenance of existing programming code (aka "Scribe") in Degree Works platform, (used to define institutional undergraduate and graduate degree requirements).
• Validate code used to construct requirement blocks ensuring in Degree Works platform.
• Identify and report incorrect Scribe allowing for reconciliation of student academic data.
• Review student degree audits produced within Degree Works throughout semester to confirm accuracy of end product.
• Record exceptions and/or substitutions authorized by Colleges in student degree audits.
• Facilitate system upgrades with Coordinator of Transfer Articulation and Degree Audit, when necessary.
• Evaluate and process intra- and inter-institutional transfer and waiver of credit forms.
• Verify catalog details, school accreditation, and conversion of credit hours. Manage certificate, TLP, Focus, and Endorsement program completions, posting endorsement lines on student transcripts.
• Process student program changes.
• Process catalog year changes, when appropriate.
• Facilitate program addition requests, confirming accurate concentration attachment.
• Inform students of graduation requirements not met, processing change of graduation date forms.
• Administer to undergraduate requests to register for graduate-level courses.
• Place holds on student records, when necessary and process student Leaves of Absence (LOA) in Banner.
• Oversee students placed on Graduate Academic Progress (GAP) plan, communicating student progress to CGSR.
• Coordinate imaging of student degree records for admitted and enrolled students.
• Serve as department liaison and represent office in CGSR meetings.

Minimal Qualifications:
(1) High school diploma or equivalent.
(2) Any one or combination totaling two (2) years (24 months) from the categories below:
A: course work in any discipline as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)
• 60 semester hours or an Associate's Degree equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)

B: work experience in administrative support, Admissions and enrollment, customer service, public relations, records management, or closely related experience.
(This position requires a background check.)
Salary: $18.00
Benefits: Comprehensive benefits package including health, dental, and vision benefits, generous time off plans, and participation in the State Universities Retirement System.
Hours: Monday and Friday, 8:30 a.m. - 4:30 p.m.
Tuesday - Thursday 10 a.m. - 6 p.m.
Northeastern Illinois University is an Equal Opportunity/Affirmative Action employer and invites applications from Women, Minorities, Veterans and Persons with Disabilities, as well as other qualified individuals. Northeastern Illinois University's positions are contingent upon the University's receipt of its State of Illinois appropriation.