Administrative Support/Receptionist

Family Services of Westchester, Inc. (FSW) provides mental health and social services that strengthen and support families, children, and individuals at every stage of their lives. Serving 30,000 people a year, including 20,000 children, with nearly 50 innovative programs, including counseling, education, and support, FSW is a pillar of health in the Westchester community, here to create hope, restore dignity and connect families with the resources to get back on track.

FSW’s Family Mental Health Centers are licensed by the New York State Office of Mental Health to offer comprehensive mental and behavioral health services at convenient locations throughout Westchester County, including Hastings-on-Hudson, Mount Vernon, Pelham, Port Chester, Sleepy Hollow, White Plains, and Yonkers. For more information, please visit our website at www.fsw.org.

Responsibilities:

• Manage incoming calls
• Assist Director administratively as needed
• Enter new clients into Carelogic
• Coordinate COPs Intakes to rotating clinician list
• OMH Website - enter PSYCKES consents/Safety Plans
• Scan documents to client document library in Carelogic for Clinicians as requested
• Assist Director with issues of safety and security
• Calendar recurring meetings
• Greet & welcome all clients/visitors
• Provide new clients with Intake forms
• Scan insurance cards to Larry
• Client Satisfaction and Social Determinants of Health Surveys - set up in Waiting Room for clients/ enter results in Carelogic and/or Scan to Port Chester
• Collect client co-pays, enter on Carelogic and provide receipt to client
• Take bank deposits to TD bank
• Enter 3 psychiatrists' schedules & NP's schedules in Carelogic
• Notify superintendent of office needs i.e. lights, heat, etc.
• Maintain office supplies
• Manage incoming mail
• Buy postage & send out mail
• Manage petty cash and reimbursement
• Obtain staff parking permits
• Maintain copier/fax/shredder machines
• Maintain orderly kitchen
• Collect and scan Home Care Timesheets to Ossining on Mondays
• Prepare rubber glove packets & distribute to Home Health Aides
• Schedule room reservations for Mt. Vernon staff and staff from other offices
• Maintain office keys
• Assist SNUG administratively as needed
• Provide administered support for the CCMI grant - preparing monthly reimbursements

There are a variety of benefits to joining Family Services of Westchester, an organization with over 65 years of history impacting vulnerable communities. In addition to the opportunity to connect with and help thousands of residents in Westchester County, FSW offers its employees an inspiring, diverse, and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and generous paid time off.

At FSW, we enjoy working in a collaborative, mission-driven environment, and value the benefits of a diversified workplace that prioritizes our clients and the communities we serve. If you want to make a difference in the lives of thousands of people across the communities of Westchester, and this position speaks to your capabilities, experience, and commitment to social service, please complete the online application on Indeed.com, upload your resume and cover letter with salary requirements. Qualified candidates will be contacted by phone and/or email.

Family Services of Westchester isan equal opportunity employer.

Job Type: Full-time

Pay: $32,000.00 - $39,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person