Administrative Support

Summary:

An Admissions Assistant is responsible for supporting the admissions process within Dixie Technical College. Duties include tasks such as processing applications, assisting with admissions inquiries, scheduling interviews or campus tours, maintaining applicant records, meeting with applicants and providing general Administrative Support to admissions staff. Admissions assistants play a vital role in ensuring the smooth operation of the admissions process and facilitating a positive experience for prospective students.

Dixie Tech is a public technical college located in a new state-of-the-art campus in St. George,

Utah. The College has 25 Council on Occupational Education accredited programs that offer

certifications in high-demand, high-pay professions.

This position will work 20-24 hours per week.

The position pays between $19 and $24 per hour, depending upon qualifications and experience.

Essential Duties and Responsibilities:

• Reach out to all applicants to assist with application and set up an advisement appointment when possible via in person or through video conference
• Verify accurate applicant information, ensure admission standards are met, verify applications as complete
• Facilitate introduction of applicants to financial aid, instructional support, and instructors
• Lead campus tours for applicants when needed
• Keep Zoho CRM updated with detailed notes, appointments and tasks
• Be a team player and seek feedback
• Stay positive and represent the college in a professional manner
• Look for opportunities to help team members and students to accomplish their tasks and goals
• Share ideas for innovating the admissions process to make it more efficient and simple
• Utilize multiple forms of communication with applicants (phone calls, text messages, and email)
• Become familiar with all details of programs offered to ensure good customer service
• Be efficient with time management and proactive with helping fill programs

• Compliance with Dixie Tech Policies and Procedures
• Other duties as assigned

Requirements and Qualifications:

• 2 year minimum customer service or student advising required
• Associates degree or higher preferred
• Strong communication and/or presentation skills
• Strong communication and time management skills
• Strong knowledge of Microsoft Office/Google suite applications
• Ability to communicate with students, staff and colleagues;; operate personal computer and audio-visual equipment; stand or sit for up to one to three hours at a time; drive to off-site meetings or conferences.
• While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.