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Form of workPAY GRADE: GFLSA STATUS: Non-ExemptPOSITION OBJECTIVE: This is the first level of the Administrative Support series. This class requires knowledge of basic clerical functions, data input, and customer service principles. Incumbents are responsible for filing, faxing, copying, directing phone and walk-in customers, performing basic data entry, and distributing mail.
DUTIES & RESPONSIBILITIES: (These duties are a representative sample; position assignments may vary.)Provides customer service by responding to requests for information from parents, students, staff, and/or the general public; and communicates District policies and procedures.Enters a variety of information into databases, spreadsheets, and/or other related computer-based programs.Files a variety of information related to activities in assigned area of responsibility.Performs a variety of routine clerical duties, including: filing, faxing, making copies, answering and transferring phone calls, and/or, performing other related activities.Opens, date stamps, and distributes incoming mail; and processes outgoing mail.Compiles routine, standardized reports from applicable database(s) and/or records; distributes reports to appropriate individuals.Prepares a variety of routine correspondence and/or form letters.Performs other duties of a similar nature or level. EDUCATION AND EXPERIENCE: (positions in this class typically require):High School Diploma, or G.E.D, and one year general office or basic customer service experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. LICENSING REQUIREMENTS: (positions in this class typically require):Licensing Requirements: None Required.
KNOWLEDGE: (position requirements at entry):Knowledge of: Customer service principles; Filing principles and practices; Basic computer operations; Modern office practices. SKILLS: (position requirements at entry):Skill in: Providing customer service; Operating a computer and related software applications; Filing; Keyboarding; Operating modern office equipment; Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
PHYSICAL REQUIREMENTS: Positions in this class typically require: reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, talking, hearing, seeing and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. The use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
Return To Work Retirees will have an hourly rate approximately 9% lower than listed below without falling below minimum wage.
