Administrative Services Representative - Medical Review

Motion Picture Industry Pension & Health Plans (MPI) is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age over 40, marital status, veteran status, mental or physical disability, pregnancy, genetic information, or any other basis prohibited by law. Any applicant who, because of disability, requires accommodation or assistance in completing this application or at any time during the application process should contact the Human Resources Department. MPI also provides reasonable accommodations to disabled employees consistent with its obligations under applicable law.
Motion Picture Industry Pension & Health Plans is seeking anAdministrative Services Representative to support our Medical Review- MP3 Operations. The Representative will perform a wide range of clerical and secretarial tasks for the organization. This will include handling all correspondence incoming and outgoing within the Narrow Network. In addition, handling administrative requests and queries from managers and handling phone calls.
Responsibilities
• Receive fax/mail inquires
• Process referral requests
• Prepare letters regarding the approval/denial of referrals
• Gather medical documents from physicians for review
• Maintain confidentiality of information
• Distribute mail accordingly
• Review and correct returned mail

• Answering provider and participant referral inquiries by phone, email or Unity.
• Assist with provider onboarding (ie. Tracking applications, sending correspondence, and training)
• Other duties as assigned.

Qualifications

• Minimum 2 years of clerical experience required
• Experience in medical field and/or health insurance preferred
• Experience in the Motion Picture Health Plan industry is a Plus
• Clear and effective oral and written communication
• Strict attention to detail, high level of accuracy
• Ability to learn quickly and follow directions precisely
• Ability to handle fast-paced work and meet deadlines
• Ability to prioritize work, follow through to completion, and deal well with changing priorities
• Good interpersonal skills; able to interact with individuals at all levels of the organization
• Ability to accept direction and developmental guidance from supervisor
• A flexible team player with a helpful attitude
• Intermediate knowledgeable in PC skills, including Windows; MS Word, PowerPoint and MS Excel
• Excellent attendance and reliability with the ability to work overtime/extended hours as required.

Please note, this is an onsite position at our offices in Studio City, CA, which has a Covid-19 vaccine policy.
About MPI:
Located in Studio City, CA, the Motion Picture Industry Pension and Health Plans (MPI) are multi-employer trust funds established by collective bargaining agreements between various employers and over 30 Unions and Guilds representing employees in the motion picture industry.
Recognized as an Employer of Choice for its employee-focused work environment, competitive compensation and benefits, MPI is a recipient of the World at Work Seal of Distinction and is Great Place to Work Certified!
MPI offers free employee health, dental, vision and life insurance ($50/month for family coverage), retirement and pension, and generous paid time off.
We are an Equal Opportunity Employer
Other details

• Pay Type Hourly
• Hiring Rate $22.71

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