Ada Coordinator

Job Title: Reasonable Accommodation Partner

Location: Remote (But candidates need to be local to Cumberland, RI)

Job Description:

Responsibilities:

• Provide advice, counsel, and support for interpretation, application, and compliance of the ADA, applicable State and Federal laws, and company policies.
• Lead and engage in the interactive process when a colleague or applicant requests a workplace accommodation, considering unique facts and circumstances for each case.
• Recommend solutions and influence leaders to consider accommodation requests with an open mind, while meeting business needs.
• Manage all assigned cases to closure, ensuring timely resolution and documentation.
• Provide insights, observations, and support for reporting and metrics related to Reasonable Accommodations cases.
• Identify trends and share observations with business leaders, Human Resources, Legal, and other relevant stakeholders.
• Collaborate with Legal to resolve complex Reasonable Accommodation requests.
• Serve as a subject matter expert on reasonable accommodations for colleagues and the Leave of Absence team.
• Contribute to process improvement initiatives, enhancing team efficiency, effectiveness, and the overall client experience.
• Handle sensitive conversations with colleagues regarding their Reasonable Accommodation requests with professionalism and empathy.
• Maintain strict confidentiality of sensitive information.
• Work in a fast-paced environment while ensuring a high degree of accuracy in handling case tasks.
• Utilize a case management system for all steps in the process, leveraging prior experience with case management software.

Job Type: Contract

Salary: $25.00 - $27.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Americans with Disabilities Act (ADA Standards): 2 years (Preferred)
• Legal Compliance: 1 year (Preferred)

Work Location: Remote