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Form of workat Vail Resorts in Jackson Hole, Wyoming, United States
Job DescriptionCreate Your Experience of a Lifetime!
Come work and play in the mountains! Whether it's your first time seeing the mountains, or you already call them home, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Join the Grand Teton Lodge Company for a season, or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, Employee housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success.?
The Activities Desk Supervisor oversees and assists the Activities Desk Agents at Jackson Lake Lodge in providing guests with information regarding transportation and activities available through the Grand Teton Lodge Company and Flagg Ranch Company. They are also responsible for overseeing the ticket sales for transportation and activities plus perform record keeping tasks. This individual works closely with various activity department heads coordinating scheduled activities, special events, and posting changes for special events. Equally as important, you are here to have some fun too!
Job Specifications: ?
+ Outlets:? Jackson Lake Lodge
+ "To learn more about our locations - visit Teton Employee - Our Properties (https://www.tetonemployee.com/living-here/our-properties) "
+ Starting Wage:?$18.20 / hour
+ Skill Level: Advanced ?
The Activities Desk Supervisor responsibilities at Jackson Lake Lodge include, but are not limited to:
+ Provides information and arranges reservations for all activities and transportation for all GTLC locations
+ Possesses knowledge of all activities offered at GTLC and Flagg Ranch
+ Issues tickets and refunds for specific activities
+ Helps oversee the Activities Desk and provides training to the agents as needed
+ Uphold all National Park Service and Brand Standard requirements
+ Accurately records all advance reservations and cancellations
+ Operation of Visual One Activities Schedule
+ Knowledge of frequently asked questions; Grand Teton Lodge activities, National Park activities, hiking trails, things for kids to do, activities in Jackson and Teton Village, hotels/motels in Jackson, good restaurants, white water trips, babysitting, church services, weather, traffic updates, menus, airport and bus schedules, and Grand Teton Lodge Company rates
+ Assists guests in making reservations at any food and beverage outlet within GTLC that requires or encourages reservations
+ Assists guests in making reservations for regional and outlying activity operations
+ Arranges special transportation needs for guests
+ Possesses knowledge of all activities offered and is able to answer questions concerning these activities
+ Other duties as assigned
The Activities Desk Supervisor position asks that any candidate be able to demonstrate the following skills or experience:
+ Fluent in understanding and speaking English - Required
+ Friendly, courteous, engaging and passionate - Required
+ The ability to relate well to guests and employees - Required
+ Perform under pressure - Required
+ Supervisory experience - Preferred
+ Basic math skills - Preferred
+ Strong working knowledge of computers - Preferred
+ Cash handling - Preferred
+ Experience with Visual One - Preferred
+ Knowledge of Grand Teton National Park- Preferred
What's In It For You?
+ FREE Housing (including linens and all utilities) or Full Hook-Up RV Sites
+ FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
+ FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever - living in one of the most picturesque National Parks!
+ FREE WiFi
+ $98/week OR FREE Meal Plan (this depending on hourly or salaried position) Meal Plan covers 3 meals/day in the employee cafeteria
+ Recreation Program and complimentary use of Rec Halls and Employee Gym at JLL (w/ Climbing Wall)
Before you apply, visit http://www.TetonEmployee.com for detailed information about housing and other information you will find helpful.
We are committed to environmental stewardship and sustainability through zero waste, energy and water conservation, green dining and retail, volunteerism, and education. Grand Teton Lodge Company offers an amazing place to live and work, as well as staff housing. www.vailresortscareers.com
The expected pay range is $18.20. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 499641
Reference Date: 01/09/2024
Job Code Function: Concierge
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