Address
Form of workTitle:Accreditation andCertification Specialist/Program Support Technician (00045)
State Role Title: Admin and Office Spec III
Hiring Range: $30,000 - $45,000
Pay Band: 3
Agency: Department of Fire Programs
Location:Dept of Fire Programs
Agency Website:www.vafire.com
Recruitment Type:State Employee Only - E
Job Duties
About the Agency
The Virginia Department of Fire Programs enhances public safety in the
Commonwealth by providing supplemental funding, training, fire prevention and
life safety education, along with statewide fire code enforcement. As a Virginia
Emergency Support Team (VEST) agency, operational and technical assistances is
provided to communities in need during emergencies of all types. This includes
both operational support in the Virginia Emergency Operations center (VEOC) and
in-the field deployments.
About the Position
The Virginia Department of Fire Programs (VDFP) Training Branch provides training to Virginia's public safety community. The Program Support Technician will provideadministrative support to the Accreditation Division office. Specifically, thisposition is responsible for duties to include, but not limited to providing customerservice and responding to inquiries from internal and external stakeholders via
face-to-face, phone, or by email; proficiently entering student data into theLearning Management Systems (LMS); assisting with processing bulk printing jobs;reviewing submitted documents/online testing packages for compliance andcommunicating results with students as needed; and managing physical andelectronic records to support the training programs and school processing. The
position will also be responsible for maintaining/updating files systems anddatabases; preparing correspondence, reports, spreadsheets as required;reviewing and processing testing materials as required; and providingadministrative assistance for special assignments as needed.
Minimum Qualifications
• Experience demonstrating knowledge of administrative and office procedures and
skills to performing a wide variety of administrative tasks to include, data entry,
document compliance review, creating and preparing documents/correspondence,
and completing bulk printing jobs.
• Experience demonstrating the ability to interpret/analyze programmatic policies
and procedures and provide feedback as needed.
• Written communication skills demonstrating knowledge of the proper use of
grammar, spelling, and punctuation to prepare correspondence, spreadsheets, and
similar forms of various other documents.
• Experience demonstrating the ability to provide customer service for face-to-face,
telephone, or email inquiries from all levels of internal/external stakeholders.
• Experience demonstrating knowledge and skill in the maintenance of filing
systems and records retention.
• Experience demonstrating organizational skills and the ability to manage
conflicting priorities in a fast-paced deadline driven environment.
• Experience demonstrating the ability to work independently with minimal
supervision as well as work in a team environment as needed.
• Considerable knowledge and skill in the use of computers, Microsoft Office, and
various software.
Additional Considerations
• Extensive experience demonstrating knowledge of administrative and office
procedures and skills to performing a wide variety of administrative tasks to
include, data entry, document compliance review, creating and preparing
documents/correspondence, and completing bulk printing jobs.
• Experience providing administrative support in a testing/training work
environment.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Criminal History: Must be able to successfully pass a required background check.
The individual has not been convicted of or pled guilty or no contest to a felony or
any offense that would be a felony if convicted in the Commonwealth, have not
been convicted of or pled guilty or no contest to (a) any misdemeanor involving
moral turpitude, including but not limited to petit larceny under §18.2-96, or any
offense involving moral turpitude that would be a misdemeanor if committed in
the Commonwealth, (b) any misdemeanor sex offense in the Commonwealth,
another state, or the United States, including but not limited to sexual battery
under §18.2-67.4 or consensual sexual intercourse with a minor 15 or older under
clause (ii) of §18.2-371, or (c) domestic assault under §18.2-57.2 or any offense that
would be domestic assault under the laws of another state or the United States.
Other: U.S. Citizen at least 18 years of age. Willing to travel overnight occasionally.
Valid driver's license. A one-year probationary period is required of all newly hired
and re-hired employees.
State applications will only be accepted as submitted online by 11:55 pm on theclosing date through the Recruitment Management System (RMS). Applicationssubmitted via email, postal mail, fax, or in person will not be considered.Applicants are expected to fully represent qualifications and work history on theState applications and or in resumes. The decision to interview an applicant is
based on the information provided in the application, resume, or other relevantdocuments provided; therefore, it is essential for applicants to supply detailedinformation. Submitting an incomplete state application/resume, or a stateapplication/resume lacking in detail, may impact your interview eligibility. Thiswebsite will provide a confirmation of receipt when the application is submitted
successfully. Please refer to "Your Application" in your RMS Account to check thestatus of your application for this position.
The candidate selected for this position will be required to successfully complete a background check. State employees who have been affected by Policy 1.3 Layoffand possess a valid Interagency Placement Screening Form (Yellow Card) or aPreferential Hiring Form (Blue Card) must submit the card BEFORE the closing datefor this position. The card may be scanned and attached to the application or faxedto (804) 371-7401. Please include your name and the position number on the faxcover sheet. You may apply for this position at https://www.jobs.virginia.gov/home .Reasonable accommodations are available to individuals with disabilities duringthe application and/or interview processes per the Americans with Disabilities Act.Please contact Ethel White at (804) 249-1992 for assistance. VETERANS,
PEOPLE WITH DISABILITIES, AMERICORPS, PEACE CORPS, AND OTHER NATIONALSERVICE ALUMNI ARE ENCOURAGED TO APPLY.
Contact Information
Name: Taris Harmon
Phone: 804-225-2532
Email: taris.harmon@dhrm.virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
State Role Title: Admin and Office Spec III
Hiring Range: $30,000 - $45,000
Pay Band: 3
Agency: Department of Fire Programs
Location:Dept of Fire Programs
Agency Website:www.vafire.com
Recruitment Type:State Employee Only - E
Job Duties
About the Agency
The Virginia Department of Fire Programs enhances public safety in the
Commonwealth by providing supplemental funding, training, fire prevention and
life safety education, along with statewide fire code enforcement. As a Virginia
Emergency Support Team (VEST) agency, operational and technical assistances is
provided to communities in need during emergencies of all types. This includes
both operational support in the Virginia Emergency Operations center (VEOC) and
in-the field deployments.
About the Position
The Virginia Department of Fire Programs (VDFP) Training Branch provides training to Virginia's public safety community. The Program Support Technician will provideadministrative support to the Accreditation Division office. Specifically, thisposition is responsible for duties to include, but not limited to providing customerservice and responding to inquiries from internal and external stakeholders via
face-to-face, phone, or by email; proficiently entering student data into theLearning Management Systems (LMS); assisting with processing bulk printing jobs;reviewing submitted documents/online testing packages for compliance andcommunicating results with students as needed; and managing physical andelectronic records to support the training programs and school processing. The
position will also be responsible for maintaining/updating files systems anddatabases; preparing correspondence, reports, spreadsheets as required;reviewing and processing testing materials as required; and providingadministrative assistance for special assignments as needed.
Minimum Qualifications
• Experience demonstrating knowledge of administrative and office procedures and
skills to performing a wide variety of administrative tasks to include, data entry,
document compliance review, creating and preparing documents/correspondence,
and completing bulk printing jobs.
• Experience demonstrating the ability to interpret/analyze programmatic policies
and procedures and provide feedback as needed.
• Written communication skills demonstrating knowledge of the proper use of
grammar, spelling, and punctuation to prepare correspondence, spreadsheets, and
similar forms of various other documents.
• Experience demonstrating the ability to provide customer service for face-to-face,
telephone, or email inquiries from all levels of internal/external stakeholders.
• Experience demonstrating knowledge and skill in the maintenance of filing
systems and records retention.
• Experience demonstrating organizational skills and the ability to manage
conflicting priorities in a fast-paced deadline driven environment.
• Experience demonstrating the ability to work independently with minimal
supervision as well as work in a team environment as needed.
• Considerable knowledge and skill in the use of computers, Microsoft Office, and
various software.
Additional Considerations
• Extensive experience demonstrating knowledge of administrative and office
procedures and skills to performing a wide variety of administrative tasks to
include, data entry, document compliance review, creating and preparing
documents/correspondence, and completing bulk printing jobs.
• Experience providing administrative support in a testing/training work
environment.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Criminal History: Must be able to successfully pass a required background check.
The individual has not been convicted of or pled guilty or no contest to a felony or
any offense that would be a felony if convicted in the Commonwealth, have not
been convicted of or pled guilty or no contest to (a) any misdemeanor involving
moral turpitude, including but not limited to petit larceny under §18.2-96, or any
offense involving moral turpitude that would be a misdemeanor if committed in
the Commonwealth, (b) any misdemeanor sex offense in the Commonwealth,
another state, or the United States, including but not limited to sexual battery
under §18.2-67.4 or consensual sexual intercourse with a minor 15 or older under
clause (ii) of §18.2-371, or (c) domestic assault under §18.2-57.2 or any offense that
would be domestic assault under the laws of another state or the United States.
Other: U.S. Citizen at least 18 years of age. Willing to travel overnight occasionally.
Valid driver's license. A one-year probationary period is required of all newly hired
and re-hired employees.
State applications will only be accepted as submitted online by 11:55 pm on theclosing date through the Recruitment Management System (RMS). Applicationssubmitted via email, postal mail, fax, or in person will not be considered.Applicants are expected to fully represent qualifications and work history on theState applications and or in resumes. The decision to interview an applicant is
based on the information provided in the application, resume, or other relevantdocuments provided; therefore, it is essential for applicants to supply detailedinformation. Submitting an incomplete state application/resume, or a stateapplication/resume lacking in detail, may impact your interview eligibility. Thiswebsite will provide a confirmation of receipt when the application is submitted
successfully. Please refer to "Your Application" in your RMS Account to check thestatus of your application for this position.
The candidate selected for this position will be required to successfully complete a background check. State employees who have been affected by Policy 1.3 Layoffand possess a valid Interagency Placement Screening Form (Yellow Card) or aPreferential Hiring Form (Blue Card) must submit the card BEFORE the closing datefor this position. The card may be scanned and attached to the application or faxedto (804) 371-7401. Please include your name and the position number on the faxcover sheet. You may apply for this position at https://www.jobs.virginia.gov/home .Reasonable accommodations are available to individuals with disabilities duringthe application and/or interview processes per the Americans with Disabilities Act.Please contact Ethel White at (804) 249-1992 for assistance. VETERANS,
PEOPLE WITH DISABILITIES, AMERICORPS, PEACE CORPS, AND OTHER NATIONALSERVICE ALUMNI ARE ENCOURAGED TO APPLY.
Contact Information
Name: Taris Harmon
Phone: 804-225-2532
Email: taris.harmon@dhrm.virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
