Address
Form of workTITLE: Accounts Receivable Specialist II - ATB
POSITION TYPE: Full Time (W2)
LOCATION: Ridgefield Park, NJ
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. we're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
For more information about our craft, visit https://worldlink-us.com.
WHO we're looking for:
We are looking for an Accounts Receivable Specialist II - ATB who will be responsible for handling financial activities for selected Consumer Electronics partners and establishing best practices to ensure full of Disputes with focus on customer satisfaction through process improvements and effective relationships with our business partners.
Role and Responsibilities:
- Manage current ATB (Aged Trial Balance), all transactions for assigned account
- Analyze accounts, attention to quality and accuracy is of paramount importance in this role.
- Dispute Resolution.
- Conduct reconciliations; identify and investigate problems within the process and system provide solutions to resolve the issues
- Work with appropriate departments to ensure credits are issued for valid customer chargebacks.
- Reconcile and resolve credit balances and request refunds if necessary
- Advise sales force of outstanding chargeback issues. Alert them of issues and enlist support for resolution of disputes
- Partner with Logistic partner, Logistics (SALs), to ensure POD issues to resolve outstanding CB and past due invoice issues.
- Partner with sales team and sales executives on problem issues to ensure timely resolution Operational/Functional Review.
- System updates- including but not limited to proper coding for clearing and matching of chargeback's and credits in SAP.
- Maintains accurate customer information in system according to company procedures.
- Process and submit all clearings prior to monthly closing.
- Effectively manage client relationships.
- Customer Meetings via Phone and in-person.
- Relationship building (internal & external).
- Prepares and communicates various weekly, monthly and quarterly financial reports to management. Various Ad Hoc Reporting & Analysis.
- Ability and willingness to jump into projects and workloads as needed.
Required Experience and Education:
- 3-5 years' professional experience in similar industry.
- Bachelor's Degree in Accounting or Finance preferred.
Necessary Skills and Attributes:
- Self-motivated individual with the ability to thrive in a team-based or independent environment.
- Detail-oriented with strong organization skills.
- Ability to work in a fast-paced environment.
- Limited supervision and the exercise of discretion.
- Strong customer service skills
- Solid analytical and problem-solving skills.
- Ability to identify discrepancies and inconsistencies.
- Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a+).
- Diplomacy and ability to deal with difficult situations.
- Verbal & Written Communication skills.
- Professionalism
- Positive Attitude towards work and timeliness in completing daily tasks.
- Sense of urgency required.
- Relationship Management
- Ability to multi-task.
Physical Demands:
The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.
WHAT we'll bring:
During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:
- Medical Plans
- Dental Plans
- Vision Plan
- Life & Accidental Death & Dismemberment
- Short-Term Disability
- Long-Term Disability
- Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
- 401(k)
WHAT you should know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.
This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.
