Accounts Receivable Specialist

ClearChoiceMD is seeking a dependable full-time Accounts Receivable Specialist in Concord, NH. Our ideal candidate must have at least 2-year of experience in medical billing.
A typical work schedule consists of weekdays 8am - 4:30pm.
Job Summary: The Accounts Receivable Specialist is a member of the CCMD billing team. This is an internal company role responsible for various facets of medical billing and Accounts Receivable including charge entry, payment posting, customer service and follow-up in accordance with company protocol with an emphasis on maximizing patient satisfaction and profitability. This role is located at our corporate headquarters in Concord, NH.
Duties and Responsibilities: Accounts Receivable Specialist - tasks include but are not limited to:
Responsible for designated insurance claims to ensure submission of timely and accurate claims
Follows up on designated insurance claims to resolve outstanding balances and to reduce AR days.
Responsible for processing appeals, identifying trends, and researching denials of designated insurance claims.
Responsible for AR Workbaskets that are assigned
Responsible for working Clearinghouse insurance rejections
Takes incoming phone calls from insurance companies and patients.
Answer's patient questions and solves billing problems per ClearChoiceMD's procedures
Records details of interactions such as inquiries, complaints, comments, or actions taken
Sets up payment arrangements in accordance with company policy
Strong organizational, quantitative skills and analytical skills
Utilizes strong communication and customer service skills.
Consistently practices good judgment and problem-solving skills when handling confidential information
Skills and Qualifications:
Ability to multi-task
Ability to communicate in English both verbally and written
Comfortable in a fast-paced environment
Commitment to teamwork
Willingness and ability to learn new computer programs
Maintains confidentiality at the highest level
Works well in a small company atmosphere
Key Competencies:
Outstanding interpersonal communication and customer service skills
Intermediate to Advanced competency with Microsoft Office to include SharePoint, Word and Excel
Demonstrated ability in using computer and Windows PC applications including strong keyboard and navigation skills
Education & Experience:
High School Diploma or equivalent
At least 18 years' old
Are legally eligible to work in the United States
At least 2 years experience in medical billing
Excellent customer service and problem-solving skills
Proficient in MS Word, MS Excel Spreadsheet, and SharePoint Applications
Demonstrated good judgement and initiative
Supervisory Responsibility: This position has no supervisory responsibilities.
Work Environment: This job operates in an office setting and may involve long periods sitting.
Physical Demands: This position entails a high level of work performed at a computer terminal throughout the day as well as the regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting. Occasionally, eye hand coordination is required to operate office equipment. As this position performs customer service activities incumbents may periodically experience moderate levels of stress.
Position Type and Expected Hours of Work: This is a full-time hourly non-exempt position. A typical work schedule consists of weekdays 8am - 4:30pm.
Travel: No travel is expected for this position.
Benefits Include: Medical, Dental, Vision, Life and Disability insurance, 401K with a match, and paid time off. As an employee, you have four (4) free urgent care visits/yr which can be shared by immediate family members.
At ClearChoiceMD, it's simple: exceptional and compassionate patient care is at the forefront of our urgent care centers. ClearChoiceMD Urgent Care provides high-quality, efficient and affordable treatment of non-life-threatening illnesses and injuries as well as customizable employer health solutions. Our centers offer board-certified providers, state-of-the-art facilities with on-site laboratory services and X-ray. Founded by physicians who know and understand the need for excellent, expedient care, ClearChoiceMD Urgent Care is dedicated to meeting all the needs of the community, from infant to elders, school to industry and everywhere in between.
We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, gender, disability, national origin, veteran status, marital status, sexual orientation or any other characteristic protected by law.
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