Accounts Receivable Specialist

At BetterNOI, we help multifamily owners and operators improve the net operating income (NOI) of their properties and portfolios. We improve multifamily's bottom line, one recommendation at a time. BetterNOI represents an evolution in thinking: From products to results; from feature-rich services to financially driven solutions. Our individual products continue to represent the best apartment industry alternatives in their respective categories. Utilized together and combined with BetterNOI's proprietary analytic tools, they help reduce property losses and increase net operating income.

Summary: We are searching for a skilled Account Receivable Specialist to help our team process, track, and record payments in an accurate, efficient, and timely manner.

Objectives of this role:

• Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts.
• Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates.
• Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts.
• Assist in streamlining the Accounts Receivable process by identifying areas for performance improvement.
• Exercise integrity and confidentiality in financial reporting and comply with national and local financial requirements.

Responsibilities:

• Gather and verify invoices for appropriate documentation prior to payment.
• Maintain Accounts Receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Conduct regular follow-ups with customers to ensure timely payment and resolve any billing discrepancies.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the Accounts Receivable sub-ledger.
• Monitor and collect Accounts Receivable by contacting clients via telephone, email, and mail.

Required skills and qualifications:

• Excellent communication skills, both written and verbal, with professional phone etiquette.
• Comfortable making calls to collect payments.
• Strong knowledge of Accounts Receivable processes and procedures.
• Superb time management and detailed oriented.
• Proficiency with Google Drive.
• Associate degree or equivalent.
• 2 + years of experience in Accounts Receivable.
• Experience in driving process improvement.
• Familiarity with telemarketing techniques for collections is a plus.
• Friendly demeanor: We are looking for candidates who possess excellent interpersonal skills and a friendly disposition.

Schedule:

• Monday to Friday (100% onsite) from 9:00 AM-5:30 PM

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to pass a background check?
• What is your desired salary?
• Please describe how you demonstrate warmth, approachability, and a genuine interest in fostering positive relationships within clients?

Experience:

• Accounts receivable: 2 years (Preferred)

Ability to Commute:

• Miramar, FL 33027 (Required)

Ability to Relocate:

• Miramar, FL 33027: Relocate before starting work (Required)

Work Location: In person