Accounts Receivable Manager

About Us

Quint is the industry-leading provider of Official Ticket and Hospitality packages to many of the world’s most prominent sports and entertainment events. Our innovative programs enable those properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands.

Our portfolio includes 20+ official property partnerships including, Formula 1® (f1experiences.com), the NBA (nbaexperiences.com), the Kentucky Derby® (derbyexperiences.com), the Detroit Lions (lionsexperiences.com), Chicago Bears (chicagobearsvip.com), Green Bay Packers (packersexperiences.com), The Pro Football Hall of Fame (hofexperiences.com), Barrett-Jackson (barrettjacksonvip.com), MotoGP™ (motogppremier.com), and many more.

Our Culture

Progressive. Innovative. Fast Paced. Optimistic. Collaborative. Giving. Fun.

The Role

As a member of our Finance & Accounting Team, you will be an integral part of a thriving and fast-growing organization and have autonomy to make an impact to the financial and control processes. The Accounts Receivable Manager acts as point contact to the organization to ensure the Company is collecting all customer orders timely, so Quint is properly compensated for the services and packages provided. They are a self-starter that is proactive in identifying and addressing any potential issues, putting a plan in place to resolve, and following through to the finish.

This role will be primarily on-site based at the corporate headquarters in Charlotte, NC. This role reports to the Corporate Controller but will have ample opportunity to work directly with the CFO and other members of leadership within the organization regularly.

Responsibilities

• Supervise day-to-day Accounts Receivable activities, ensuring strict adherence to company policies to uphold accuracy and compliance.
• In collaboration with internal departments, enforce company policies and procedures in place to ensure rigorous collection efforts are adhered to and timely action is taken.
• Conduct routine aging analyses of Accounts Receivable to pinpoint overdue payments. In collaboration with different departments, implement targeted collection strategies derived from the analysis to minimize the occurrence of bad debt.
• Oversee Accounts Receivable Specialist and assist in monitoring Accounts Receivable inbox and Helpdesk, creating both VAT compliant and specific invoices for customer requests, ensuring prompt and accurate handling of all requests with necessary documentation maintained.
• Monitor credit card payment activity including early fraud warnings received within our credit card processor and assist in responding to open disputes timely.
• Conduct reconciliations between different IT applications and address synchronization failures between, unapplied payments, and other discrepancies between systems.
• Ensure refunds to customers are properly approved through the Salesforce workflow channels
• Proactively seek opportunities to improve efficiency and accuracy through documented process improvement.
• Perform other accounting Accounts Receivable duties.

Requirements

Education and Experience

• Bachelor’s degree in accounting or related discipline with a strong understanding of GAAP
• At least 5+ years of accounting or audit experience including 2 years supervising direct reports
• Experience in the sports, entertainment and hospitality industries would be highly relevant for the role, but is not required.
• Experience with direct-to-consumer credit card sales a differentiator but not required.

Skills/Abilities

• Requires good communication skills, both verbal and written and must be able to interact with internal and external customers and various levels of management.
• Understanding of US GAAP, general ledger accounting, and Accounts Receivable
• Ability to demonstrate flexibility, agility and embrace change within a dynamic environment in a rapidly growing company is a must.
• Knowledge of or ability to learn Sage Intacct or other related financial software.
• Proficiency in Microsoft Office Suite with intermediate-level skills in Excel.

Physical

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds