The purpose of this position is to assist in the review of monthly billing, account reconciliations, while in compliance with revenue and receivable audit controls, and posting in accordance with the data presented in a fast-paced, team-oriented environment.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Essential Duties and Responsibilities:
- Review of billing lines and invoices using ERP Software and internal software systems
- Respond to client inquiries and follow-up including but not limited to emails, phone calls
- Prepare reconciliation of client accounts including calculations of end of term contracts
- Provide oversight on the Accounts Receivable inbox and ensure timely responses with resolution
- Upload customer invoices to customer portals
- Issue customer refunds
- Post and reconciliation of payment items via check, wire, and/or ACH
Other Duties:
- Other duties as assigned
Required Job Skills:
- 4+ years Accounts Receivable or related field experience
- Experience with review of heavy billing and/or reconciliations of customer accounts including written and verbal internal/external customer contact
- Strong research capabilities required for review of customer accounts
- Ability to follow both written and verbal instruction
- Basic Excel knowledge (Experience with formulas, vlookups and Pivot tables is preferred)
- Functional knowledge and experience with basic Microsoft office programs including Outlook
- Must be able to work flexible hours during peak billing and collection cycles
- Must possess good verbal and written communication skills
- Must be detail-oriented
- Microsoft Office programs
- Navision or JDE/Oracle based program experience is preferred
Education and Experience:
Education: Accounting degree preferred
Experience: 4+ years in Accounts Receivable or related field
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.
The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
If your position requires you to work in the field and/or warehouse, it is mandatory that you wear approved Personal Protective Equipment.