Job Description
Since 1922, Shorr has been providing its customers with products and services designed to deliver the best packaging solutions with an ongoing focus on innovation and progress. Steeped in the tradition of a family business Shorr proudly offers its customers a unique combination of in-depth business knowledge and personal service and our employee’s ownership in our success. Shorr Packaging has experienced significant growth year over year. Our growth can be directly tied to our culture of employee ownership and unparalleled customer service and support.
As an employee-owned company since 1984, every member of the Shorr Packaging team is committed to the company's success. Today, Shorr has employee owners in branch locations across the U.S. and represents premier manufacturers like 3M, Pregis, and Lantech.
The solution to our success is our people, both our customers and our employee owners.
The Billing Specialist is responsible for working closely with the accounts receivable, customer service, and sales personnel to ensure accuracy and timeliness of customer invoicing, including reconciliation and submission of invoicing in customer and third-party billing portals and maintenance of customer billing changes.
Responsibilities
• Submit daily customer invoices in various customer and third-party billing portals.
• Identify variances between invoice records and customer purchase orders and communicate to appropriate internal parties.
• Verify receipt of invoices and troubleshoot items rejected by portals.
• Maintain accurate records of invoicing submitted for internal reporting.
• Process summary billing for selected customers and review for accuracy against system records.
• Answer accounts receivable inquiries and follow up as necessary.
• Communicate with internal departments and external customers as required in an effective and clear manner to facilitate timely and accurate customer invoicing.
• Maintain changes to customer billing settings and further the initiative to move all customers to paperless billing.
• Process sales tax corrections, as required.
• Work independently and efficiently in a fast-paced environment, maintaining a strong attention to detail.
• Assist with related special projects and other duties as assigned or required.
Requirements
• Some college or technical school
•One plus years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of portal billing preferred.
• Microsoft Office with emphasis on Outlook, Excel, Nuance and/or Adobe, and Word.
Shorr Packaging Corp. is an Equal Opportunity Employer (Female/Male/Disability/Veteran/Sexual Orientation/Gender Identity) that provides our employee owners with excellent compensation and benefits including 401K, employee stock (ESOP), medical, dental, life, and more.