Job Summary:
The Account Support Associate plays a critical role within our growing company. Generation Green Recycling provides industrial services with oil absorbents and recycling to local manufacturing and service companies. In this role, you will use several critical skills to include accounting, clerical, customer service, communication, planning and time management. This job requires someone who is a self-starter and has initiative to get things done. Our business currently covers 14 states.
Supervisory Responsibilities:
None.
Duties/Responsibilities:
- Answer all incoming telephone calls, determine purpose of caller, and forward to appropriate personnel or company branch.
- Provide information about establishment, such as location of branches, employees within the organization, or services provided.
- Support to sales team with timely communication regarding customer needs
- Reconcile, file and maintain records.
- Process incoming and outgoing mail via U.S. Postal Service, FedEx, etc, including maintaining postage meter and supplies.
- Maintain an inventory of office and facility supplies, and order when necessary.
- Work with local print shop to order business cards, marketing materials, etc. as needed.
- Order and track vendor/client gifts, specifically related to holiday cards and gifts.
- Arrange LTL shipping to out of state customers.
- Request purchase orders for customers on a per service basis.
- Complete daily data entry tasks and reporting, including PUD tracking and processing, Waste Reduction Reports, and other various tasks as assigned by the supervisor.
- Complete new vendor paperwork, including acquiring documents such as ACH information, W-9 and COI.
- Assumes other related duties as assigned.
Successful Applicants Will Demonstrate:
- Integrity – Job requires being honest and ethical.
- Attention to Detail – Job requires being careful about detail and thorough in completing work tasks.
- Dependability – Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation – Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Analytical Thinking – Job requires analyzing information and using logic to address work-related issues and problems.
- Adaptability/Flexibility – Job requires being open to change and to cross-train for various functions.
- Persistence – Job requires persistence in the face of obstacles.
Education and Experience:
- High School Diploma or Equivalent Required
- Secondary training, certification, or degree highly desirable
- Previous experience using QuickBooks accounting software desirable
- Microsoft Office 365 experience required; including outlook, word and excel.
Job Type: Full-time
Pay: Up to $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Microsoft Excel: 2 years (Preferred)
Work Location: In person