Accounting Qc Supervisor

Role:

Responsible for supporting credit union clients by bringing reconciliations current. Responsible for monitoring all daily and month end processing for Aux Accounting Services in accordance with management directives. The responsibilities for the Accounting Services include daily settlement processing, sub-ledger reconciliations, quality control reviews and scheduling of primary, secondary and tertiary backups for daily processing.

Major Duties and Responsibilities:

1. Quality Control Services:

• Identifies issues or exceptions and works with the appropriate Aux staff assigned to the Client for resolution, escalating to the Aux Supervisor assigned to the Client as needed.
• Conducts periodic testing of Accounting Services performed based on Client's contracted duties and in accordance with established processes and procedures.
• Documents reviews and findings as a record of the Aux Quality Control Services program, communicating results to Aux management.
• Identifies any areas of potential risk and makes recommendations on operational improvements to streamline month end processes across all Aux Clients.
• Recommends additional training as needed for Aux operational staff.

2. Accounting Services:

• Facilitate new client implementation and onboarding as assigned, progress reporting and best practice recommendations to credit union decision makers and troubleshoot challenges.
• Assist credit union clients with reconciliation catch-up as assigned and establishing a process to keep reconciliations current.
• Perform and/or supervise the production of reconciliations, daily processing, and other accounting related tasks.
• Perform periodic reviews of all daily work to ensure work is completed in a timely manner and accurately
• Guide financial decisions by establishing, monitoring and enforcing policies and procedures.
• Assist credit unions with audit and exam documentation as needed.
• Conduct new staff training, cross training of existing staff, and staff planning that supports business continuity and redundancy.
• Perform a variety of miscellaneous duties including but not limited to: record retention compliance, advanced research and troubleshooting, computer input, filing, etc, and other duties as assigned.
• Ensure communication is maintained with clients through attendance in client meetings and reviews with staff and managers regarding outstanding issues.
• Conduct monthly reviews with various levels of Accounting management to review staff performance.

3. Monitor and maintain effective working relationships with vendors and clients, including periodic written, oral and in person communication.

4.Continually look for process improvement opportunities.

Knowledge, Skills, and Environment:

Experience:

Three to five years of similar or related experience. Credit Union accounting experience REQUIRED. Supervisory experience highly desirable.

Education:

• A four-year degree, accounting or related emphasis or
• Completion of a specialized course of study at a business or trade school or
• Job specific skills acquired through on the job training or apprenticeship program

Skill Set:

• Able to work and travel independently.
• Excellent analytical skills, people skills, and self-direction.
• Proficiency with accounting software, Excel, Word, and PowerPoint.

Disclaimer: This Job Description is not a complete statement of all duties and responsibilities comprising this position.