Accounting Assistant

As an Accounting Assistant at Five Crowns, you will play a crucial role in ensuring the smooth and efficient operation of our finance department. You will be responsible for a variety of tasks, including processing invoices, collections, order entry, answering phone calls, and providing top-notch customer service. This is an excellent opportunity for someone who is looking to gain valuable experience in the field of accounting and customer relations.

Key Responsibilities

1. Invoice Processing:

·         Review and process incoming invoices for accuracy and compliance with company policies.

·         Ensure timely and accurate entry of invoices into the accounting system.

·         Maintain organized records of invoices for reference and auditing purposes.

2. Collections:

·         Assist in the collection of outstanding payments from customers.

·         Contact customers to follow up on overdue invoices in a professional and respectful manner.

·         Collaborate with the accounts receivable team to resolve payment issues.

3. Order Entry:

·         Accurately enter and process customer orders into the company's order management system.

·         Collaborate with sales and warehouse teams to ensure orders are fulfilled on time.

·         Maintain order records and track order statuses.

4. Customer Service:

·         Provide exceptional customer service by addressing inquiries and concerns from clients, suppliers, and internal team members.

·         Assist customers in resolving billing and payment-related issues.

·         Handle incoming phone calls and emails with professionalism and courtesy.

5. Administrative Support:

·         Assist with general administrative tasks related to the finance department, such as filing, data entry, and report generation.

·         Collaborate with the finance team to ensure the accuracy of financial records.