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Form of work We're growing and looking for an Account Supervisor (AS), Client Navigation to provide day-to-day management and delivery of account work for our healthcare and pharma clients. Responsibilities include:
Developing first drafts of PR plans and program materials with guidance from Green Room partners and PR Managers, including key messages, fact sheets, Q&As, bios and press releases.
Providing on-site support to clients when needed and interacts with the client frequently
Delivering an excellent level of client service by articulating client needs to senior managers, updating on project status and priorities and ensuring seamless workflow and communication among all team members
Implementing plans, provide thoughtful analysis, create and deliver updates and progress reports, as well as provide support as needed around development of PR plans outlining objectives, strategies and tactics
This is an ideal position for a highly motivated and detail-oriented professional who is passionate about delivering strategic value to clients in a flexible and collaborative working environment. We are based out of Parsippany, NJ, but position can be remote.
Credentials and Experience:
5-6+ years of agency experience a must; training in communications, media or PR necessary
Experience in healthcare and FDA regulatory communications is crucial
Experience with external meetings and events representing the agency and client (medical conferences, third party events, etc.).
Bachelor's degree in Communications, Public Relations or Journalism
Essential Skills:
The AS plays a critical role in Green Room's mission to be a best in class public relations agency and must demonstrate:
A high level of initiative and leadership
Solution-oriented problem-solving approach to challenges
Solid work ethic with ability to work well in a team environment
Excellent grammar and writing skills
Strong interpersonal communication skills
Superior organizational and time management skills
Ability to manage multiple projects with competing deadlines and priorities
Attention to detail and dedication to quality
Appreciation and understanding of the boutique-agency, hybrid model of Green Room PR, including superior client service 24/7 during and outside of regular office hours, as needed
Proficiency in Microsoft Office suite
Embodiment of Green Room's Core Values:
We own it.
We strive to be great leaders.
We embody a can-do spirit.
We are candid and transparent.
We show grit.
Benefits for Full-Time Employees:
Terrific agency culture with work agility program
Comprehensive health, dental and vision plans
Flexible spending account (FSA)
401(K) matching and profit sharing
Paid time off/PTO
Paid sick and bereavement leave
Paid company holidays including choice of floating holiday (your birthday is an option!) and closure between Dec 25-Jan 1
Summer Fridays
Company-provided mobile phone or reimbursement
About Green Room Communications: As a women-owned agency founded by journalists, Green Room specializes in healthcare communications and offers a unique skill-based model that delivers scalable support for changing client needs, big or small. Our nimble and entrepreneurial agency, rooted in deep healthcare expertise and coupled with our collaborative and flexible culture, is unlike any place you've ever worked at or with. We believe that when people come first, humans and brands grow-and success follows. Green Room was named a WBENC-Certified Women's Business Enterprise in March 2016 by the Women's Business Enterprise National Council (WBENC) and received the U.S. Small Business Administration's Subcontractor of the Year award in 2019. Learn more about our culture and benefits here: grcomms.com/join-us/
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